(12-month contract) Client Group Assistant Support

Capital Group Companies; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Group Assistant Support to provide comprehensive administrative support to the Distribution Assistants' Team. This role involves managing complex travel arrangements, extensive calendar management, and coordinating meetings with internal and external contacts. The ideal candidate will demonstrate strong teamwork, effective communication skills, and attention to detail. Join a dynamic environment where your contributions will enhance the operational efficiency of the team, and enjoy a competitive salary along with performance bonuses and a generous retirement plan.

Benefits

Individual annual performance bonus

Annual profitability bonus

Retirement plan with 15% contribution

Equal opportunity employer policies

Qualifications

• Ability to manage complex travel arrangements and extensive calendar management.
• Demonstrates effective communication skills with diverse associates.

Responsibilities

• Provide full administrative support including calendar management and meeting coordination.
• Manage travel arrangements and complete monthly multi-currency business expenses.

Skills

Teamwork

Service Orientation

Attention to Detail

Effective Communication

Education

Bachelor's Degree

Tools

Salesforce

Concur

Job description

“I can succeed as a Client Group Assistant Support at Capital Group.”

Demonstrates the ability to support the broader Distribution Assistants' Team in Asia ex Japan in standard assistant duties. This also includes administrative support to Business Development Associates and coverage for Senior Managers. Independently performs a range of tasks and responsibilities. Works under direction as needed. Continually strives to develop their working knowledge of the asset management industry, Capital Group, EACG, and Managers’ priorities and preferences to anticipate needs, take full ownership of administrative processes, and minimize the administrative burden for managers. Works productively with peers.

To provide full administrative support including, but not limited to:

1. Extensive calendar management using good judgment and initiative to prioritize effectively; respond promptly to requests; communicate changes and updates to managers and colleagues appropriately.
2. Coordinate meetings with internal associates and external contacts. Schedule meeting rooms, visitor passes, and equipment as required. Meet, greet, and escort visitors, meeting attendees, and candidates.
3. Manage complex travel arrangements to meet schedule, budget guidelines, and manager preferences. These may include multiple destination trips and high-risk locations. Proactively manage visa and passport requirements; arrange Global Entry and TSA Preclear if suitable; research and arrange security measures when needed; provide detailed itineraries and assist managers with check-in and booking of in-flight options before departure.
4. Complete monthly multi-currency business expenses: reconcile personal out-of-pocket and corporate card charges using Concur online expense tool.
5. Maintain databases, e.g., Salesforce.
6. May organize and manage small department/team meetings and events.
7. Provide team support and back-up coverage for peer assistants.
8. Keep abreast of internal administrative policies, practices, and guidelines and proactively identify opportunities to improve work processes/flow to better leverage own and department’s workload.
9. Participate in project teams or focus groups when required.
10. Perform additional tasks as assigned.

“I am the person Capital Group is looking for.”

1. Teamwork / Service Orientation
   • Demonstrates the ability to work productively and collaborate well with others.
   • Demonstrates commitment to Capital’s core values.
2. Core Administration / Ownership
   • Demonstrates consistent accuracy and attention to detail.
   • Takes responsibility for completing tasks in a timely fashion and with good judgment.
3. Communication
   • Demonstrates effective written and oral communication skills with a diverse group of associates and senior business leaders.
   • Able to respond productively to feedback from all sources.
   • Distinguishes effectively between urgent and non-urgent requirements and adapts communication accordingly.
   • Proactively seeks to understand the broader context for administrative requests to improve decision making.
   • Proactively asks insightful questions to better understand systems, processes, the business, etc.

In addition to a highly competitive base salary, per plan guidelines, restrictions, and vesting requirements, you will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus, and a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

Temporary positions in Canada and the United States are excluded from the above-mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state, and local laws that prohibit discrimination when making all decisions about employment. Our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, victim of domestic violence, assault, stalking, or any other characteristic protected by law.