$12/h | Govt Temp Customer Service | Min. Dip | Min. 3 Months | Office Hours

CGP Personnel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned recruitment agency in Singapore is seeking Temporary Customer Service Officers to support frontline operations at a government agency from September 2025 to January 2026. Candidates should have a minimum diploma qualification, strong communication skills, and be proficient in Microsoft Office. This role involves handling customer inquiries and performing administrative duties in a team-oriented environment.

Qualifications

• Ability to handle telephone queries effectively.
• Good interpersonal skills, patient and sensitive in diverse interactions.
• Meticulous and able to work both independently and in a team.

Responsibilities

• Attend to walk-in customers and address their queries.
• Respond to calls from property agents and agencies.
• Support backend testing of internal IT systems.

Skills

Effective communication

Microsoft Office proficiency

Interpersonal skills

IT-savvy

Education

Minimum Diploma qualification

Job description

Temporary Customer Service Officer (Contract till Jan 2026 Renewable | Toa Payoh | Diploma)

Job Type:
Start Date: September 2025
End Date: 31 January 2026
Work Days: Monday to Friday (excluding Public Holidays)
Work Hours: 8:30am – 5:30pm (1-hour lunch break)
Work Location: HDB Hub, Toa Payoh

About the Role

We are looking for Temporary Customer Service Officers to support frontline and administrative operations at a government agency. You will be part of a dedicated team that handles walk-in and phone enquiries, provides guidance on e-services, and supports day-to-day office functions.

Key Responsibilities

• Attend to walk-in customers (by appointment) and address their queries.

• Respond to calls from property agents and agencies via designated phone lines.

• Make reminder and survey calls to stakeholders.

• Support backend testing of internal IT systems.

• Assist in filing, document disposal, data entry, and other admin duties.

• Perform other ad-hoc duties assigned by the supervisor.

Requirements

• Minimum Diploma qualification

• Able to communicate effectively to handle telephone queries.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Good interpersonal skills, patient and sensitive when engaging with diverse individuals.

• IT-savvy, meticulous, and able to work both independently and in a team.

• Must be comfortable working fully on-site.

If you're passionate about public service, enjoy people-facing roles, and are available from September 2025 – Jan 2026 we encourage you to apply!

For faster application:

Contact Rui Xin:[phone]

Email Rui Xin Poh with your resume to:[e-mail]

EA Licence: 19C9859

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