1 Year Contract Patient Service Associate - Bedok / Marine Parade - 5.5 Days Office Hours

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare services provider is looking for a Patient Service Associate in Singapore to greet and register patients, coordinate referrals, and handle inquiries. The role requires a minimum of GCE O Levels/N Levels and prior customer service experience is advantageous. Candidates should be able to commit for 1 year and may start immediately. This position offers standard office hours and will be stationed at a health monitoring facility.

Qualifications

• Able to commit for 1 year.
• Prior customer service experience is an advantage.
• Able to commit immediately or on short notice.

Responsibilities

• Greet and register patients.
• Coordinate specialists' consultation referrals.
• Schedule patient appointments.
• Handle payments and respond to patient enquiries.
• Manage patient concerns, ensuring timely resolution.
• Communicate effectively with patients.
• Stationed at health monitoring station for patient assessments.

Skills

Customer service

Communication

Problem-solving

Education

Minimum GCE O Levels / N Levels

Job description

Overview

1 Year Contract Patient Service Associate - Bedok / Marine Parade - 5.5 Days Office Hours

Responsibilities

• Greet and register patients
• Coordinate specialists' consultation referrals
• Schedule patient appointments
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements

• Possess minimum GCE O Levels / N Levels
• Able to commit 1 year
• Able to commit immediately or on short notice
• Prior customer service experience is an advantage

For interested candidate, please email your resumes to [e-mail] Denyse Nicole Tan Shuqin (#HDT) Recruit Express Pte Ltd CEI No: R1333503 Company EA license : 99C4599