1 Year Call Center Officers (Government Project) #EEF

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm is seeking candidates for a role focused on handling customer calls and inquiries. The position involves responding to customer needs and resolving complaints efficiently. Rotational shifts provide opportunities to align work-life balance, and training will be provided for successful candidates.

Qualifications

• Experience in customer service preferred.
• Strong communication skills required.
• Ability to handle complaints and provide accurate information.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer inquiries and resolve complaints.
• Stay updated on products, services, and policies.

Skills

Customer service

Communication

Problem-solving

Job description

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to customer inquiries, resolve complaints, and provide accurate information.
• Stay updated on company products, services, and policies.

Shifts on rotational basis

1. 8:15 - 18:00 (Mon to Fri, weekends off)
2. 08:15 - 17:30 (4 weekdays + Saturday until 4pm)
3. 10:45 - 20:30 (Mon to Fri, weekends off)
4. 08:15 - 16:00 (4 weekdays + Saturday)

Sundays OFF ( Hotline closed)

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Email Address: [e-mail]

WhatsApp: [phone]

Telegram: @Elsa_Fontanne

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted