0714 - Sales Coordinator [ SI | Cloud ]

LINKEDCORP HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A HR consultancy in Singapore is seeking to hire a Customer Support Specialist to manage inquiries and assist the sales team with quotations and orders. The ideal candidate should possess a Diploma in Business or IT with 1-2 years of relevant experience. The role involves collaborating with various internal teams, maintaining customer records, and ensuring efficient delivery processes.

Qualifications

• At least Diploma in Business / IT field.
• At least 1-2 years of relevant experiences.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation, appointment scheduling, and preparation of quotations.
• Coordinate with internal departments to ensure smooth order processing and on-time delivery.

Education

Diploma in Business / IT field

Job description

This role manages customer inquiries, supports sales with quotations and orders, coordinates with internal teams for smooth delivery, assists in sales/marketing activities, maintains records, and follows up on payments.

Location: Bukit Merah

Working Days: Monday - Friday

Working Hours: 9.00am - 6.00pm

Compensation: $2400 - $3500 (Depending on experiences)

Roles & Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation, appointment scheduling, pipeline management, and preparation of quotations, proposals, and presentations.
• Assist with sales and marketing initiatives, including trade shows, promotional events, and product launches.
• Provide customers and sales staff with timely delivery schedules and consignment updates.
• Resolve customer issues efficiently, escalating complex matters to the relevant departments when required.
• Maintain accurate records of sales activities, customer interactions, and transactions in CRM systems.
• Build and maintain strong relationships with vendors and suppliers.
• Coordinate with internal departments (e.g., logistics, finance, and system support) to ensure smooth order processing and on-time delivery.
• Collaborate with the Technical team to provide accurate product information to customers.
• Stay updated on product knowledge, pricing structures, and promotional offers.
• Partner with the Finance team to follow up on outstanding payments.

Requirements

• At least Diploma in Business / IT field
• At least 1-2 years of relevant experiences