Work From Home – Remote Travel Assistance

Kim Luxe Travel; Stockholms kommun; Remote; SEK 260,000 - 380,000; Full time

Benefits offered by this job

Work from home

Training provided

Career growth

Industry discounts

Remote team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistant to support clients as they plan, book, and enjoy trips from home. You will handle inquiries via email, phone, and messaging, guide destinations, and manage reservations with care.

Ideal candidates are strong communicators, customer-service oriented, highly organized, and comfortable using booking systems in a fully remote setup. This role offers training, growth, and access to travel-related perks.

Qualifications

• Experience in customer service, preferably travel or hospitality.
• Excellent written and verbal communication.
• Highly organized, reliable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Familiar with booking systems and digital tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Strong communication

Customer service

Remote work

Detail-oriented

Booking systems

Travel enthusiasm

Tools

Booking platforms

Job description

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment