Solution Engineer – Observability & AIOps

Sandvik; Sandvikens kommun; On-site; SEK 700,000 - 950,000; Full time

Job summary

Sandvik is seeking a hands-on Solution Engineer to build, configure and operate platforms for application and infrastructure health, with a strong focus on AIOps and auto-remediation. You will follow the architecture and standards set by the Solution Architect and the priorities defined by the Product Owner.

You will turn operational data into reliable automation, developing workflows and using monitoring data to create proactive remediation.

Qualifications

• Experience with automated remediation or self-healing workflows that reduce MTTR.
• Hands-on knowledge of observability and monitoring, including metrics, log analytics or synthetic monitoring.
• Automation development using Python, REST APIs and scripting.
• Experience with CI/CD, GitOps or Infrastructure as Code, as well as integrations across monitoring, event, ITSM or cloud platforms.
• A relevant university degree in Computer Science, Information Technology or a related field, or equivalent practical experience.
• Professional English skills, verbally and in writing.

Responsibilities

• Identify high-volume, repetitive or high-MTTR scenarios suitable for automation.
• Create workflows that detect, diagnose and resolve common incidents with little or no manual intervention.
• Enable proactive remediation based on anomalies and early-warning signals.
• Configure metrics, log analytics, synthetic monitoring, dashboards, alerts and SLI/SLO tracking.
• Implement event correlation, noise reduction, alert enrichment and automated root-cause hints.
• Create integration and delivery pipelines across observability, event management, ITSM and cloud platforms using automation, CI/CD and Infrastructure as Code.

Skills

Observability

Automation

Python

REST APIs

CI/CD

GitOps

IaC

Education

Bachelor's degree in Computer Science

Tools

Git

Jenkins

Terraform

Kubernetes

Job description

Turn monitoring signals and recurring incidents into automation that makes IT operations faster, more proactive and increasingly self-healing. Join our Tools & Automation team and help improve observability, event management and remediation across the IT landscape.

Why Sandvik?

Here, hands-on engineering meets a clear purpose: improving service reliability and reducing repetitive operational work. You become part of a small team delivering shared capabilities for Group IT Operations.

About Your Job

As a Solution Engineer, you build, configure and operate platforms that support application and infrastructure health. A key focus is AIOps and auto-remediation, where you use incidents, events and monitoring data to create safe, automated solutions. You work within the architecture and standards defined by the Solution Architect and according to priorities set by the Product Owner.

Job Responsibilities

• Identify high-volume, repetitive or high-MTTR scenarios suitable for automation.
• Create workflows that detect, diagnose and resolve common incidents with little or no manual intervention.
• Enable proactive remediation based on anomalies and early-warning signals.
• Configure metrics, log analytics, synthetic monitoring, dashboards, alerts and SLI/SLO tracking.
• Implement event correlation, noise reduction, alert enrichment and automated root-cause hints.
• Create integration and delivery pipelines across observability, event management, ITSM and cloud platforms using automation, CI/CD and Infrastructure as Code.

Location

This is an on-site position with Stockholm WTC as the primary location and Sandviken as the secondary location.

Your profile

You’re an experienced, hands-on engineer who knows how to turn operational data into reliable automation. Your background combines observability or monitoring with scripting, integrations and modern delivery practices.

Your background includes

• Experience with automated remediation or self-healing workflows that reduce MTTR.
• Hands-on knowledge of observability and monitoring, including metrics, log analytics or synthetic monitoring.
• Automation development using Python, REST APIs and scripting.
• Experience with CI/CD, GitOps or Infrastructure as Code, as well as integrations across monitoring, event, ITSM or cloud platforms.
• A relevant university degree in Computer Science, Information Technology or a related field, or equivalent practical experience.
• Professional English skills, verbally and in writing.

An automation-first mindset helps you spot patterns and turn them into practical improvements. You’re analytical, forward‑looking and comfortable taking ownership, and your collaborative approach makes it easy to work with stakeholders across technical and business teams. Just as importantly, you balance bold automation ambitions with operational safety and sound judgment.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. Success is a team effort, and we value diversity and are committed to an inclusive culture where people can be themselves and reach their full potential. We support each other, learn together and celebrate our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.

Contact information

For further information about this position, please contact:

Gaurav Kumar, hiring manager, [e-mail]

Ripin Gulati, Product Owner Tools & Automation team, [e-mail]

Union contacts – Sweden

• Malena Rackner, Unionen, [phone]
• Tord Engström, Akademikerföreningen, [phone]
• Peter Olsson-Andrée, Ledarna, [phone]