Shape the future of Saab IT – Head of digital workflow platforms

Saab AB; Solna kommun; On-site; SEK 1,200,000 - 1,900,000; Full time

Job summary

Saab AB is seeking a visionary Head of Digital Workflow Platforms within Group IT to shape the platform strategy, governance and modernization across the organisation.

You will lead a cross‑functional team, drive the ServiceNow roadmap, and balance central governance with decentralized development to deliver measurable business value.

This senior role requires strong leadership, deep IT knowledge and fluency in Swedish and English, with travel to meet teams and stakeholders.

Qualifications

• Experience leading platform and service organisations in complex IT environments.
• Strong understanding of ServiceNow as a strategic enterprise platform.
• Experience establishing platform governance and guardrails for secure scalable development.
• Ability to translate business needs into measurable platform capabilities.
• Fluency in Swedish and English, both written and spoken.

Responsibilities

• Lead, develop and engage employees and leaders across the area.
• Set strategic direction and transformation roadmap for Digital Workflow Platforms.
• Own performance, security, resilience and lifecycle of the platform and its services.
• Evolve ServiceNow as a centrally governed enterprise platform with guardrails.
• Translate business needs into prioritized platform capabilities and drive automation.
• Drive adoption of AI, low-code and intelligent automation to improve efficiency.
• Foster cross-functional collaboration with Group IT, vendors and partners.
• Evolve operating and delivery model for scalable, bottleneck-free delivery.
• Take financial ownership and contribute to Core Enterprise Platforms management.

Skills

People leadership

Platform governance

ServiceNow

ITSM

Stakeholder mgmt

Transformation

Cloud & AI

Automation

Swedish & English

Education

Academic degree in IT/Engineering

Tools

ServiceNow

Job description

Take on a leadership role at the heart of Saab’s digital transformation. As Head of Digital Workflow Platforms within Group IT, you will lead the organisation responsible for platforms and capabilities that enable digital workflows, process automation and efficient service delivery across Saab.

Your mission is to turn business needs into secure, scalable digital workflows that simplify processes, improve service delivery and deliver measurable business value. With ServiceNow as the primary strategic platform, the area provides both core platform capabilities and business-facing solutions supporting areas such as IT Service Management, Security, Governance, Risk and Compliance, HR, Customer Service Management, CMDB and digital service experiences.

Join Saab on an exciting journey of growth and transformation, helping to position the organisation for future success in an increasingly digital and globally connected world.

Your role

As Head of Digital Workflow Platforms, you are responsible for the performance, development and effectiveness of your area. You lead the organisation, people and capabilities within the area, while driving the transformation agenda and ensuring alignment with Saab's business and technology priorities.

A key priority will be to establish and execute a clear platform and transformation roadmap, evolving ServiceNow as a centrally governed enterprise platform while enabling decentralised development and use closer to the business. You will balance reliable day-to-day delivery with modernisation, automation and cost efficiency, while maintaining security, quality and architectural integrity.

You will translate business priorities into platform capabilities and prioritised initiatives, turning business needs into solutions that are adopted and deliver measurable improvements in business processes and service delivery.

You will develop the organisation and ways of working needed to scale delivery across Saab, strengthen cross‑functional collaboration and enable greater use of cloud, AI and automation where they create business value.

You will be part of the Core Enterprise Platforms and Applications management team. You will act as the bridge between your area, business stakeholders and vendors, creating alignment and ensuring that business priorities, technology initiatives and operational delivery move forward together. The role requires some travel to meet with your teams and business stakeholders.

In this role, you will

• Lead, develop and engage employees and leaders, building capabilities for future business and technology demands
• Set the strategic direction, priorities and transformation roadmap for Digital Workflow Platforms
• Take end‑to‑end accountability for the performance, security, resilience and lifecycle of the platform and its services
• Lead the evolution of ServiceNow as a centrally governed enterprise platform, enabling scalable and decentralised development and use through clear guardrails
• Translate business needs into prioritised platform capabilities and drive digitalisation and automation of end‑to‑end processes
• Drive adoption of AI, low‑code and intelligent automation to improve efficiency and business value
• Build strong collaboration across business functions, Group IT, vendors and partners to align priorities and maximise value
• Continuously evolve the operating and delivery model to enable efficient, scalable delivery without bottlenecks
• Take financial ownership of the area and contribute actively to the Core Enterprise Platforms and Applications management team

While the preferred locations are listed above, alternative locations may be possible.

Your profile

We are looking for an experienced leader with a strong combination of people leadership, business understanding and technology insight.

You have experience leading teams and delivering results in complex IT environments while driving change and continuous improvement. You translate strategic priorities into clear roadmaps, make prioritisation decisions and follow through on delivery commitments. You are comfortable collaborating with stakeholders across functions, aligning business needs with platform capabilities and ensuring that improvements are adopted and deliver measurable value. You understand how to balance strong platform governance with enabling teams closer to the business to develop and use digital capabilities effectively within clear guardrails.

You are a people‑oriented leader who creates engagement, develops others and fosters high‑performing teams. At the same time, you have a strong delivery focus and a passion for modern technologies and transformation.

Key Qualifications And Experience

• Academic degree in a relevant field, or equivalent experience
• Strong people leadership and talent development capabilities
• Experience leading platform, product or service organisations in complex IT environments, combining operational delivery with transformation
• Strong understanding of ServiceNow as a strategic enterprise platform and of ITSM, process automation and digital workflow design
• Experience establishing platform governance, architecture principles and guardrails that enable secure and scalable development across central and decentralised teams
• Strong business understanding and experience translating business needs into prioritised platform capabilities and measurable outcomes
• Experience driving organisational and technology transformation in large, complex and global organisations
• Strong stakeholder, vendor and partner management capabilities
• Fluency in Swedish and English, both written and spoken

We recognise that experience and skills can be gained in different ways. If you do not meet every qualification listed but believe you have the capabilities to succeed in the role, we encourage you to apply.

This position requires that you pass a security vetting based on the current regulations around security protection. For positions requiring security clearance, additional obligations regarding citizenship may apply.

What you will be a part of

Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters.

Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 30,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.

Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here