Senior Asset Management Automation Engineer

HCL Technologies Sweden AB; Suecia; Presencial; SEK 520.000 - 800.000; Jornada completa

Descripción de la vacante

HCL Technologies Sweden AB is seeking a Tools & Automation Engineer to enhance asset management capabilities and maintain ITIL-aligned processes. You will develop and support automation tools, troubleshoot issues, and ensure compliance with quality and cost standards.

The role emphasizes collaboration to deliver high-quality code, document CMmi/ITIL processes, and provide technical guidance to junior developers while responding to client requests.

Formación

• Strong understanding of asset management and related support/operations processes.
• Knowledge of coding standards and best practices in software development.
• Strong analytical and problem-solving skills to troubleshoot and resolve issues.
• Excellent communication skills to interact with clients and team members.

Responsabilidades

• Maintain and enhance existing asset management features by troubleshooting bugs and addressing ad-hoc requests.
• Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs.
• Create and maintain documentation for CMMI processes and client requirements to facilitate enhancements and ensure compliance with operational standards.
• Provide technical guidance and support to junior developers, promoting growth and adherence to best practices.

Conocimientos

Asset management

ITIL practices

Code quality standards

Analytical problem solving

Client communication

Herramientas

CMI/CMII (CMMI)

Descripción del empleo

HCL Technologies Sweden AB is seeking a Tools & Automation Engineer to enhance asset management capabilities and maintain ITIL-aligned processes. You will develop and support automation tools, troubleshoot issues, and ensure compliance with quality and cost standards.

The role emphasizes collaboration to deliver high-quality code, document CMmi/ITIL processes, and provide technical guidance to junior developers while responding to client requests.