Sales Associate, Gothenburg

CAIA Cosmetics; Göteborgs kommun; On-site; SEK 257,000 - 357,000; Full time

Job summary

CAIA Cosmetics is opening a new store in Gothenburg in fall 2026 and is looking for Sales Associates to deliver memorable customer experiences. You will be the face of the brand, helping customers find exactly what they need and leaving them excited to return.

We seek passionate, energetic individuals who can drive sales, work well in a team, and adapt to varied hours, including weekends and holidays. Prior makeup knowledge is a plus but not required.

Qualifications

• Previous retail and customer service experience is a must.
• Strong product knowledge and passion for sharing it with customers.
• Sales-driven attitude with ability to meet goals and contribute to team success.
• Ability to multitask in a fast-paced environment.
• Willingness to work varied hours including evenings, weekends and holidays.
• Responsible, accountable and positive energy.
• Friendly, approachable demeanour that makes customers feel at home.
• Interest in working with others in a team-driven environment.

Responsibilities

• Inspire customers by delivering exceptional service and ensuring memorable experiences.
• Drive sales through enthusiastic product recommendations and goal attainment.
• Keep the store clean and organized to provide a top-notch shopping environment.
• Collaborate with a positive team to foster creativity and success.

Skills

Customer service

Product knowledge

Sales skills

Time management

Teamwork

Flexibility

Retail experience

Makeup artistry

Job description

CAIA Cosmetics is a Stockholm-based global beauty brand, founded in 2018 by beauty industry veterans and experts in social media and content. We create high-performing, top-quality products at accessible price points, always crafted with intention and grounded in our Scandinavian heritage of effortlessness, warmth and clean design.

Driven by an entrepreneurial and creative spirit, CAIA blends quality and expertise with creativity and entertainment to make beauty feel inspiring, joyful and easy to use. Our world is aspirational yet attainable - rooted in access, community, inclusivity and our signature “effortless glow.”

CAIA Cosmetics is opening a new store at Södra Larmgatan 11 , Gothenburg in fall 2026. We’re looking for Sales Associates to elevate the new location. Are you the one to join us on this journey, marking a key milestone in CAIA’s physical expansion?

ABOUT THE ROLE

Full-time, part-time and extra positions available.

We’re on the hunt for passionate, energetic, and responsible Sales Associates who are ready to make an impact in the retail word. If you have a knack for making customers feel welcome, enjoy taking ownership of your role, and are always ready to go above and beyond, then this role is for you - come join us and help create unforgettable experiences for our customers!

YOUR RESPONSIBILITIES INCLUDE

• Inspire customers: Be the face of our brand by delivering exceptional service, helping customers find exactly what they need, and ensuring they leave with a glowing sense of satisfaction and excitement, knowing they've had a truly unforgettable experience.

• Drive sales: Use your enthusiasm and product knowledge to engage with customers, offer great recommendations, and meet sales goals.

• Ownership: Take responsibility for keeping our store looking clean and organized. Your attention to detail will ensure customers always get a top-notch experience.

• Teamwork: Work alongside a supportive and positive team who believes in collaboration and creativity.

QUALIFICATIONS AND PERSONAL SKILLS

• Strong customer service skills and a genuine passion for helping customers and making their shopping experience exceptional.
• Strong knowledge of our products, and a passion for sharing that knowledge with customers.
• Sales-driven attitude, ability to meet sales goals and strive for personal and team success.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Open to working varied hours, including evenings, weekends and holidays.
• A responsible attitude with a strong sense of accountability.
• Positive energy and a friendly, approachable attitude that makes customers feel at home.
• A strong interest for working with others in a dynamic, team-driven environment.
• A flexible, "can-do" mentality, ready to tackle new challenges with enthusiasm.
• Previous retail and customer service experience is a must.
• Previous experience as a makeup artist is a plus, but not required.

Please note that availability on weekends, during holiday periods, and during peak activity times is a requirement for this position.

Application deadline: 13 September, 2026

We will review applications on an ongoing basis and the position may be filled before the application deadline.