Platform Safety Analyst

Lovable; Stockholms kommun; On-site; SEK 420,000 - 540,000; Full time

Job summary

Lovable in Stockholm is seeking a Trust & Safety specialist to be the first human eyes on incoming claims. You will triage reports, take enforcement actions, and document every decision to keep Lovable a platform the world can trust.

We value clear, empathetic communication, strong judgment under ambiguity, and a steady temperament with sensitive content. This role offers ownership, collaboration, and the chance to influence policy and tooling at scale.

Qualifications

• 2+ years in trust & safety, content moderation, or platform operations at a consumer tech company.
• Sharp judgment under ambiguity; read reports, gather context, and decide quickly.
• Comfort with sensitive content and a steady temperament.
• Operational rigor: document decisions and feed policy improvements.
• Strong written English and empathetic communication with reporters, users, and teams.

Responsibilities

• Triage incoming trust & safety reports across Lovable apps and platform.
• Investigate, take enforcement actions (warnings, takedowns, account actions), and document decisions.
• Escalate complex/high-severity cases with crisp summaries.
• Identify trends and feed them back into policy, tooling, and detection.
• Help build AI-assisted moderation tooling.

Skills

Trust & Safety

Ambiguity judgment

Content moderation

Operational rigor

Written English

Job description

TL;DR You'll be the first human eyes on incoming trust & safety claims - triaging reports, taking action, and keeping Lovable a platform the world can trust.

Why Lovable?

Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we're just starting.

We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.

What we're looking for

• 2+ years in trust & safety, content moderation, or platform operations at a consumer tech company.

• Sharp judgment under ambiguity. You can read a report, gather context, and make the right call quickly.

• Comfort with sensitive content and a steady temperament - you've worked in a queue and you know how to protect yourself while doing it.

• Operational rigor: you document decisions, spot patterns, and turn one-off cases into policy improvements.

• Strong written English and clear, empathetic communication with reporters, users, and internal teams.

• Bonus: familiarity with DSA, NCMEC reporting, or working with law enforcement requests.

What you'll do

• Triage incoming trust & safety reports across Lovable apps and the platform itself.

• Investigate, take enforcement actions (warnings, takedowns, account actions), and document every decision.

• Escalate complex or high-severity cases to T&S Experts, Legal, and Engineering with crisp summaries.

• Identify trends across cases and feed them back into policy, tooling, and detection.

• Help build the AI-assisted moderation tooling that lets a small team punch far above its weight.

We treat all candidates equally