PH Commercial Operations Manager - Nordics

Philips; Stockholms kommun; Hybrid; SEK 549 000 - 769 000; Full time

Job summary

A leading health technology company in Sweden is seeking a Commercial Operations Manager for the Nordics region. This role involves supporting account management teams with contract renewals, rebate distributions, and promotional executions. Candidates should have a degree in Business Administration and at least 4 years of relevant experience, along with strong project management and communication skills. The team emphasizes in-person collaboration for at least 3 days a week.

Qualifications

• At least 4 years of working experience in operational roles.

Responsibilities

• Support in the yearly renewal of customer contracts.
• Ensure proper pay-outs of rebates to retailers.
• Execute short-term and brand promotions correctly.
• Generate retailer-specific pricelists based on agreements.
• Follow up on customer claims promptly.
• Drive continuous improvement in processes.
• Perform zone-specific tasks as required.

Skills

Project management

Presentation skills

Communication skills

Data interpretation

Administering precisely

Stakeholder management

Fluent in English

Education

Degree in Business Administration or equivalent

Job description

Job TitlePH Commercial Operations Manager - Nordics Job Description

Your Challenge:

In the role of commercial operations manager, you will be a part of the Western European team, tasked with supporting our account management team across the Nordic countries.

Your role:

You will report to the sales operations leader Western Europe and will be responsible for:

• Support in the yearly renewal of our customer contracts: ensuring the proper approval- and signature flow for our annual agreement are followed.
• Support in ensuring proper pay-outs of rebates to our retailers.
• The execution of our short-term and brand promotions within our framework and ensuring promotions are properly confirmed to our customers.
• Generation of retailer specific pricelists based on the contractual conditions according to our annual agreement.
• Following up on claims raised by our customers and ensuring they are handled promptly and correctly.
• Act as the owner of one of the afore mentioned processes and drive continuous improvement in this process by analyzing metrics and engaging with stakeholders and supporting functions.
• Do zone specific tasks required by commercial leadership.

You're the right fit if:

• A degree in Business Administration or equivalent with at least 4 years of working experience

Required skills:

• Project management
• Presentation- and communication skills
• The ability to interpret data and numbers.
• The ability to work with multiple software packages.
• The ability to administer precisely.
• Stakeholder management
• Fluent in English is a must

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business
• Discover our rich and exciting history
• Learn more about our purpose

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.