Outcome Customer Engineer AI, Google Cloud

Google; Stockholms kommun; On-site; SEK 820,000 - 840,000; Full time

Benefits offered by this job

15% bonus target

Equity

Benefits

Job summary

Google is seeking an AI Outcome Customer Engineer in Sweden to bridge pre-sales and post-sales execution within the GTM AI Tech group. You will shape AI adoption and rapid activation while coordinating with the Forward Deployed Engineering organization.

You will collaborate with Google's world-class AI portfolio and Vertex AI platform, influencing architectural decisions and delivering high-impact solutions for customers.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, ECMs, identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with account teams during technical evaluation phases to assess project feasibility and shape proposals for long-term adoption.
• Lead upfront technical design for enterprise-grade AI solutions and ensure secure integration of models, agents, and connectors.
• Diagnose and resolve complex customer implementation issues, identify product bugs, and test workarounds to clear roadblocks.
• Liaise with core product and engineering teams to troubleshoot deployment blockers and translate field feedback into feature requests.
• Steer implementation strategy through technical authority and architectural foresight while delivering with customer-facing teams.

Skills

Cloud native architecture

Technical delivery strategies

System design / reading code

Orchestration frameworks

Enterprise integrations / cloud infra

Education

Bachelor’s degree or equivalent

Tools

LangGraph

AutoGen

CrewAI

APIs / ECMs / identity

Job description

In most instances, this position requires in-person interviews as part of the hiring process.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, Enterprise Content Management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Preferred qualifications

• Experience into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
• Experience orchestrating specialized technical resources to execute complex builds.
• Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
• Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
• Ability to communicate in English and Swedish fluently to support client relationship management in this region.

About the job

As an AI Outcome Customer Engineer in our Go-To-Market (GTM) AI Tech organization, you will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle for AI accounts, you will ensure solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery, aligning with our Forward Deployed Engineering (FDE) organization.

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Sweden: kr820000 - kr840000 (SEK) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core product and engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.