Norwegian Speaking Netflix Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Danmark; On-site; SEK 225,000 - 325,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th month bonuses

Monthly performance bonus

Fully paid relocation package

Fully paid training program

Health insurance benefits

Career development opportunities

Job summary

Mercier Consultancy Group is recruiting for a Norwegian Speaking Netflix Customer Experts role based in Greece. You will support subscribers via chat, email, and phone, troubleshoot playback issues, and assist with account management with a customer-centric mindset.

The position offers relocation support, a competitive salary, and training in a vibrant international environment, with opportunities to grow within Europe’s streaming sector for a leading global brand.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for Greece.
• Excellent communication skills and a customer-centric mindset.
• Ability to work in a fast-paced environment and adapt to new software interfaces quickly.
• Previous experience in customer service or tech support is valued but not essential.

Responsibilities

• Provide world-class support to subscribers via chat, email, and phone.
• Troubleshoot technical playback issues to ensure a seamless viewing experience.
• Assist users with account management, subscription inquiries, and billing questions.
• Represent the streaming brand with a professional tone and high service standards.
• Act as a brand ambassador, helping users navigate content features and platform updates.
• Collaborate with international teams to share insights and improve customer satisfaction metrics.
• Maintain accurate records of user interactions within our CRM systems.

Skills

Norwegian language

Communication skills

Customer-centric mindset

Adapt to new software

Fast-paced environment

Job description

Norwegian Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that bridge the gap between global industry leaders and professionals seeking life-changing international opportunities.

Job Overview

We are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece. If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.

Key Responsibilities

• Provide world-class support to subscribers of the world’s leading streaming platform via chat, email, and phone
• Troubleshoot technical playback issues to ensure a seamless viewing experience for our global audience
• Assist users with account management, subscription inquiries, and billing questions with precision and empathy
• Represent the streaming brand with a professional tone, maintaining high standards of quality and service
• Act as a brand ambassador, helping users navigate the latest content features and platform updates
• Collaborate with international teams to share insights and improve customer satisfaction metrics
• Maintain accurate records of user interactions within our industry-specific CRM systems

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role
• Valid EU passport or work permit for Greece
• Strong passion for the streaming platforms industry and modern entertainment technology
• Previous experience in customer service or tech support is highly valued but not essential
• Excellent communication skills and a customer-centric mindset
• Ability to work in a fast-paced environment and adapt to new software interfaces quickly

Benefits

What We Offer

• Competitive Monthly Salary with a transparent performance-based structure
• Two extra salaries per year (13th and 14th month bonus)
• Monthly Performance Bonus to reward your dedication and excellence
• Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel stay
• Comprehensive, fully paid training program to master your craft within the streaming sector
• Excellent health insurance benefits and a supportive corporate culture
• Ongoing career development opportunities within one of the top Norwegian-speaking jobs currently available in Europe

Life in Greece

Embracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey. Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an ideal destination for those seeking a high quality of life outside of office hours.

Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks. When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise.