Nordics Services Leader: Field Service & Support

Hexagon AB; Eskilstuna kommun; Hybrid; SEK 600 000 - 800 000; Full time

Job summary

A leading technology company in Eskilstuna is seeking a Services Manager to oversee daily operations of Field Service and drive customer satisfaction across the Nordic market. You will lead a team of Field Service Technicians, ensuring top-quality service delivery. The ideal candidate has an engineering degree, managerial experience, and is fluent in Swedish and English. This position offers a hybrid workplace, competitive benefits, and a focus on professional development.

Benefits

Wellness allowance of 3000 SEK/calendar year

Subsidized massage in the Eskilstuna office once a month

Qualifications

• 3-5 years’ experience delivering services to industrial customers, including commercial responsibility.
• 3-5 years’ managerial experience.
• Fluent in Swedish and English, both written and spoken.

Responsibilities

• Lead and manage the Service team delivering Installations, Maintenance, Calibration, and Repairs.
• Mentor and coach your team, fostering professional growth.
• Drive service business growth, profitability, and operational efficiency.

Skills

Excellent communicator

Team player

Structured and organized

Motivated to develop people and processes

Education

Engineering degree (BSc or MSc)

Tools

MS Office

ERP or Service systems

Job description

A leading technology company in Eskilstuna is seeking a Services Manager to oversee daily operations of Field Service and drive customer satisfaction across the Nordic market. You will lead a team of Field Service Technicians, ensuring top-quality service delivery. The ideal candidate has an engineering degree, managerial experience, and is fluent in Swedish and English. This position offers a hybrid workplace, competitive benefits, and a focus on professional development.