Nordic Speaking Moderation & Support – Malta (Hybrid)

United Talent Acquisition

Stockholms kommun

Hybrid

SEK 204,000 - 250,000

Full time

14 days+

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Benefits offered by this job

Free transport to Malta
Airport pick-up and hotel (up to 3 wks
Flight reimbursement up to 200
Housing assistance

Job summary

United Talent Acquisition seeks Nordic-speaking Customer Support & Content Moderators in Malta. The role combines customer support (70%) and content moderation (30%), interacting via email and chat to keep platforms safe and compliant, on-site with hybrid shifts.

Fluency in Nordic languages (C1+) and English (B2) is required. No prior experience is needed; full training is provided, including relocation support and onboarding. A rotating schedule includes evenings and weekends.

Qualifications

  • Basic technical skills (MS Office Excel, Word).
  • Fast learner with strong attention to detail.
  • Ability to work in shifts, including evenings and weekends.
  • No prior experience required; full training provided.
  • Clean criminal record or 2 employer references (mandatory upon arrival).

Responsibilities

  • Respond to customer inquiries via email and chat.
  • Review and moderate online content (images, text, profiles).
  • Apply platform guidelines and local regulations.
  • Escalate violations and identify workflow improvements.
  • Meet performance KPIs and contribute to team goals.
  • Participate in regular training and adapt to various projects and markets.

Skills

MS Office
Excel
Word

Tools

MS Office

Job description

United Talent Acquisition seeks Nordic-speaking Customer Support & Content Moderators in Malta. The role combines customer support (70%) and content moderation (30%), interacting via email and chat to keep platforms safe and compliant, on-site with hybrid shifts.

Fluency in Nordic languages (C1+) and English (B2) is required. No prior experience is needed; full training is provided, including relocation support and onboarding. A rotating schedule includes evenings and weekends.

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