Nordic Moderation & Support Pro — Malta (Hybrid)

United Talent Acquisition; Göteborgs kommun; On-site; SEK 204,000 - 250,000; Full time

Benefits offered by this job

Free transport

Airport pickup

Hotel accommodation

Flight reimbursement

Housing assistance

Relocation support

Job summary

United Talent Acquisition in Malta is seeking Nordic-speaking Customer Support & Content Moderators to join an international team. The role combines 70% customer support and 30% content moderation, interacting via email and chat to help users and maintain platform safety.

The position is on-site in Malta with rotating shifts including evenings and weekends. No prior experience is required; full training is provided, and a clean criminal record or two references are required upon arrival.

Qualifications

• Basic technical skills (MS Office Excel, Word).
• Fast learner with strong attention to detail.
• Ability to work in shifts, including evenings and weekends.
• No prior experience required; full training provided!
• Clean criminal record or 2 employer references (mandatory upon arrival).

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects and markets.

Skills

Fast learner

Attention to detail

Shift adaptability

Tools

MS Office

Excel

Word

Job description

United Talent Acquisition in Malta is seeking Nordic-speaking Customer Support & Content Moderators to join an international team. The role combines 70% customer support and 30% content moderation, interacting via email and chat to help users and maintain platform safety.

The position is on-site in Malta with rotating shifts including evenings and weekends. No prior experience is required; full training is provided, and a clean criminal record or two references are required upon arrival.