Manager - Platform Communications & Utilities

Verisure Innovation AB; Malmö kommun; On-site; SEK 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Personal development budget

Central Malmö office

Job summary

Verisure Innovation AB in Malmö seeks a Manager for Platform Communications & Utilities to lead two teams—Platform Utilities & Upgrades and IoT connectivity. You will oversee software services spanning device lifecycles, provisioning, firmware upgrades, and SIM management, with 24/7 SLA considerations.

You will shape strategy with engineering managers and product leadership, balancing long-term vision with shifting priorities while driving people development and cross-functional collaboration.

Qualifications

• Experience as a line manager for a software development team of 8 or more employees.
• Background in software development or technical project management.
• Fluency in English (verbal and written).

Responsibilities

• Accountable for the area's deliverables, ways of working, and people development.
• Collaborate with peer engineering managers, hardware supply chain stakeholders, external EMS partners, and global product leadership.
• Lead technology and architecture discussions as needed.

Skills

Line management 8+

Software development

Technical project mgmt

Fluency in English

Tools

Java Spring Boot

Kubernetes

RabbitMQ

Microservice architectures

Job description

Manager - Platform Communications & Utilities

Verisure Innovation is looking for a Manager for our Platform Communication & Utilities area — Malmö

About the role

The platform organisation in Malmö develops and operates the software that underpins Verisure's alarm and smart home systems. We are responsible for the services that keep millions of connected devices online, upgradeable, and traceable — from the moment a device is manufactured until it is returned or decommissioned.

As Manager for Platform Communication & Utilities at Verisure Innovation, you will lead two teams: a software engineering team (Platform Utilities & Upgrades) and a specialist IoT connectivity team — approximately 15 employees in total. The engineering team builds and operates a portfolio of internal platform services covering device lifecycle management (factory provisioning, firmware upgrades, SIM management), internal operator and support tooling, and the data backbone connecting our hardware supply chain to our software platform. Several of these services run with 24/7 SLA requirements.

The IoT Connectivity team manages Verisure's relationships with IoT network and connectivity providers, working across technical, commercial, and operational dimensions to secure quality and cost efficiency in our global device fleet.

You are accountable for the area's deliverables, ways of working, and people development. You will collaborate closely with peer engineering managers, hardware supply chain stakeholders, external EMS partners, and global product and portfolio leadership. From time to time you will take the lead in technology and architecture discussions, helping the organisation draw conclusions and move forward.

Location: Malmö (5-minute walk from the Central Station)

We are in the middle of a practical, progressive AI transformation — not chasing hype, but steadily embedding intelligence into how we build software and how we operate our platform. Our engineering teams are actively adopting AI-assisted development tools including GitHub Copilot and Claude Code, and we are rolling out a group-wide AIOps platform (built on AWS Bedrock) that already powers more than 25 use cases across 10+ countries. As manager, you will be part of shaping how your teams adopt and benefit from these tools, at a pace that makes sense.

Who are you?

We are looking for someone with a genuine interest in leading and developing people, and the ability to build trust across engineering, product, and commercial stakeholders. You are comfortable operating in an environment with a long-term technical vision but shifting short-term priorities — and you communicate clearly around strategy, goals, and operational status.

Required:

• Experience as a line manager for a software development team of 8 or more employees
• Background in software development or technical project management
• Fluency in English (verbal and written)

Meritorious:

• 5+ years as a line manager for a software development team
• Experience managing teams with operational ownership of business-critical services (high availability, incident response)
• Familiarity with device lifecycle management, IoT connectivity, or hardware/software integration
• Experience working with external technical vendors or suppliers
• Proficiency in Swedish (verbal and written)
• Familiarity with backend technologies such as Java Spring Boot, Kubernetes, RabbitMQ, or microservice architectures

What we offer

We invest in our people. You will join a high-trust, knowledge-sharing culture with a real personal development budget, a clear mandate, and a peer group of experienced engineering managers. Our office is in central Malmö — bright, open, and a 5-minute walk from the Central Station.

About Verisure

Verisure is a global leading provider of professionally monitored security solutions, protecting more than 6 million customers across 17 countries. Our integrated business model spans product development, hardware manufacturing, sales, installation, customer service, and 24/7 professional monitoring. We protect people from intrusion, fire, and flood — and we save lives.

Verisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds.