Lisbon Onsite Community Manager — Engagement & Growth

Air Apps; Stockholms kommun; Sur place; SEK 357 000 - 579 000; Plein temps

Avantages offerts par ce poste

Apple hardware ecosystem for work

Annual Bonus

Top-tier Health and Life Insurance for

Transportation Budget to support your来

Coverflex benefits package for meal, &

Résumé du poste

Air Apps is seeking a Community Manager to build, grow, and engage our user community across forums, social media, and user groups. You will foster a positive environment, facilitate discussions, and create strategies to keep users connected to our brand.

This onsite role at our Lisbon office offers relocation support and collaborative cross-functional teamwork to deliver a vibrant user experience and strong brand loyalty.

Qualifications

• 3+ years of experience in community management or customer engagement.
• Experience managing online communities, forums, or social media groups.

Responsabilités

• Develop and execute community engagement strategies to grow and support user communities.
• Manage and moderate forums, social media groups, and user discussion platforms.
• Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
• Organize and promote community events, webinars, and Q&A sessions.
• Collaborate with marketing, product, and support teams to ensure a seamless user experience.
• Monitor and analyze engagement metrics to optimize strategies.
• Identify and activate brand advocates, ambassadors, and superusers.
• Stay up to date with community management trends, tools, and best practices.
• Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
• Address user concerns and elevate issues to the appropriate teams when necessary.

Connaissances

Community management

Social media management

Analytics platforms

Communication skills

Event planning

Outils

Discord

Reddit

Facebook Groups

Slack

Description du poste

Air Apps is seeking a Community Manager to build, grow, and engage our user community across forums, social media, and user groups. You will foster a positive environment, facilitate discussions, and create strategies to keep users connected to our brand.

This onsite role at our Lisbon office offers relocation support and collaborative cross-functional teamwork to deliver a vibrant user experience and strong brand loyalty.