The Role
This role is at the intersection of law, technology, and product, supporting SMB clients across EMEA. You will help lean legal teams—often without large innovation or operations functions—to adopt and scale Legora quickly, delivering real outcomes.
What you'll be doing
- Support SMB client onboarding, pilots, and adoption across EMEA, helping clients reach value quickly and confidently.
- Configure and run standard use cases end‑to‑end using templates (e.g. contract review, document analysis, drafting workflows), then refine based on user feedback.
- Deliver clear, tailored demos and training to different audiences—from day‑to‑day users to decision‑makers—focusing on why each feature matters, not just how it works.
- Capture user insights and translate them into actionable product feedback, helping shape improvements that make the platform more scalable and intuitive.
- Document best practices and contribute to playbooks so we can deliver consistently excellent outcomes across a growing SMB client base.
- Own discrete workstreams on wider client programmes, managing timelines, dependencies, and stakeholder expectations with increasing autonomy.
Who you are
- Curious, structured, and able to operate in ambiguity while delivering high‑quality outcomes.
- Completed an LLB (2:1) or equivalent, with some legal experience (paralegal, trainee, intern, in‑house placement) and exposure to law.
- 0–2 years of experience, tech‑curious and product‑mindful; you enjoy experimenting with AI tools, learning product features quickly, and iterating on workflows.
- Strong communicator who can translate between lawyers and technologists clearly and confidently, adapting your style to the room.
- Analytical and detail‑oriented, able to evaluate outputs, spot issues, and propose pragmatic improvements.
- Proactive and reliable, following through, managing expectations, and knowing when to raise risks or blockers.
- Comfortable with SMB dynamics, understanding that SMB clients value speed‑to‑impact, clarity, and practical guidance over long change programmes.
What success looks like (Associate level)
- Execute defined client deliverables with growing autonomy, supporting multiple pilots simultaneously.
- Independently configure standard use cases using templates, explain the setup to users, and capture feedback in concise notes.
- Deliver strong demos—especially to existing clients on new features—and follow up with clear summaries and next steps.
- Manage specific workstreams on broader programmes, accounting for owners, dependencies, deadlines, and adjusting quickly when constraints change.
- Build trust with stakeholders through responsiveness, clarity, and reliable delivery.
- Communicate credibly about AI’s impact on legal work and connect those implications to Legora’s capabilities.
Legora is an Equal Opportunity Employer.