IT Technician, IT Support

Big Science Sweden; Lunds kommun; On-site; SEK 360,000 - 480,000; Full time

Job summary

A leading research facility in Lund is seeking a positive and service-minded individual to join their IT Infrastructure group in a Helpdesk role. Focus areas include Desktop management, hardware support, and account administration. Candidates should have strong people skills for effective interaction with staff and external users.

Qualifications

• Positive and service-minded attitude.
• Good people skills essential for direct interaction with staff and external users.

Responsibilities

• Join the IT Infrastructure group as part of the Helpdesk function.
• Focus on Desktop management and hardware support.
• Handle account administration and procurement of IT equipment.
• Procurement of IT equipment
• Direct interaction with staff and external users requiring good people skills

Job description

The smooth functioning of the MAX IV synchrotron facility relies strongly on the efficient, reliable and flexible operation of its IT infrastructure. The site hosts a vast variety of computer equipment, from the control of scientific instruments to HPC and multi petabyte storage to office computing and printers.

MAX IV is looking for a positive and service minded person to join our IT Infrastructure group in the Helpdesk function with focus on Desktop management, hardware support, account administration and procurement of IT equipment. The position will involve direct interaction with staff in the entire organisation as well as external users, good people skills will be essential.