Innovative User Experience Designer

ABB Inc; Västerås kommun; On-site; SEK 650,000 - 900,000; Full time

Job summary

ABB Corporate Research Center in Västerås is seeking a User Experience Researcher to shape future industrial products and solutions. You will lead mixed-methods studies, translate user needs into opportunities, and influence AI-enabled roadmaps with evidence-based insights.

Collaborating with researchers, engineers and product leaders, you will build scalable research practices, facilitate workshops and communicate insights up to management and leadership, while staying curious about sustainable

Qualifications

• Experience conducting user research in industrial or complex systems.
• Ability to translate insights into strategic opportunities.
• Strong communication and storytelling skills.

Responsibilities

• Conduct mixed-methods research across industrial contexts.
• Translate user needs into future opportunities.
• Influence roadmaps with evidence-based insights.
• Collaborate with researchers, engineers and product leaders.
• Facilitate workshops and communicate insights to management and leadership.

Skills

Qualitative research

Quantitative research

Mixed-methods

Communication skills

AI curiosity

Education

HCI/Interaction Design

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:R&D Team Lead__Your Role and responsibilitiesThis role offers a fantastic opportunity to gain a central part in shaping future experiences of ABB’s industrial products and solutions. The position is based at ABB Corporate Research Center in Västerås, where cutting-edge research meets real industrial impact.You will belong to a highly motivated, international research team while collaborating with researchers, technology and product managers and industrial partners. ABB offers an inspiring work environment with excellent opportunities for professional growth and long-term career development.How can we design industrial technologies that help users make better decisions, work effectively, and navigate increasingly complex systems?We are looking for an innovative User Experience Researcher who combines deep human understanding with strategic thinking. You will design novel concepts and ensure that emerging solutions are not only technically advanced, but also trusted and valuable for the people who use them. Where appropriate, you will use AI-assisted tools to support research, design and validation activities.In this role, you will:Conduct mixed-methods research across industrial contextsTranslate complex user needs into future opportunitiesInfluence technology roadmaps through evidence-based insightsCollaborate with researchers, engineers, product leaders, and business stakeholdersExplore the implications of AI, autonomy, and intelligent systems on human workBuild knowledge assets, frameworks, and research practices that scale across ABBFacilitate workshops and innovation activitiesCommunicate insights to management and research leadershipundefinedYour backgroundEducation in either Interaction design, HCI, Human factors, Product design, Cognitive Science, or similarStrong qualitative and quantitative research competenceYou are a creative and proactive problem-solver with a will to actAbility to translate user insights into concepts or strategic business opportunitiesCommunication and storytelling skillsCuriosity about emerging technologies, AI, automation, industrial systems, and sustainabilityMore about usAt ABB Corporate Research Center, we explore new technologies and solutions on behalf of our business areas.We work in a department which is dedicated to creating innovative automation solutions to support ABB and our customers.Recruiting Manager Dawid Ziobro, [phone], will answer your questions. Union representatives - Sveriges Ingenjörer: Johanna Holmlund, [phone]; Ledarna: Lenny Larsson, [phone]; Unionen: Krista Andersson, [phone]. For other questions, contact Talent Partner Irma Leijon, [phone].Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.