Service Sales Support Specialist

ABB Inc; Västerås kommun; On-site; SEK 420,000 - 540,000; Full time

Job summary

ABB is seeking a Service Sales Support Specialist to join the Ports business line within the Marine and Ports division in Sweden. You will support the sales organization through proposals, pricing, and coordination across engineers, product owners, and customers to deliver high-quality solutions.

You will coordinate with sales teams and service coordinators to ensure smooth project handovers, mitigate risks, and drive continuous improvements in our sales support processes while building

Qualifications

• Bachelor's degree in Engineering or related technical field.
• At least two years in sales support, inside sales, or customer-facing roles in industrial/technical environments.
• Fluency in Swedish and English, written and spoken.

Responsibilities

• Coordinate and drive technical discussions with engineers and product owners.
• Prepare commercial and technical proposals, ensuring accuracy in pricing, terms, and specs.
• Manage and coordinate administrative sales activities per ABB processes.
• Collaborate with local ABB units and customers to ensure effective communication and execution.
• Work with sales teams and service coordinators to ensure smooth handovers and minimize risks.
• Contribute to continuous improvements in sales support processes and customer experience.

Skills

Customer-facing

Proposal writing

Pricing & terms

Technical discussions

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Manager__Are you passionate about combining technology, customer interaction, and business? Do you thrive in a collaborative environment where you can make a real impact on customer success and business growth? Then this could be your next opportunity.As a Service Sales Support Specialist, you will play a key role in supporting the sales organization throughout the proposal and sales process. You will work closely with sales teams, service coordinators, and customers to deliver competitive and high-quality solutions that meet customer needs while supporting ABB's business objectives.In this role, you will be part of a global organization and collaborate with colleagues and customers across different countries and cultures.Your responsibilitiesCoordinate and drive technical discussions related to offerings, together with engineers and product owners.Prepare commercial and technical proposals, ensuring accuracy in pricing, terms, and technical specifications.Manage and coordinate administrative sales activities in line with ABB's processes and strategy.Collaborate closely with local ABB units and customers worldwide to ensure efficient communication and execution.Work with sales teams and service coordinators to ensure smooth project and order handovers, minimize risks, and maintain high quality.Contribute to continuous improvements in sales support processes and customer experience.Your backgroundA Bachelor's degree in Engineering or a related technical field is preferred.At least two years of experience in a sales support, inside sales, customer-facing, or commercial role, preferably within an industrial or technical environment.Fluency in both Swedish and English, written and spoken.A strong customer-focused mindset with a genuine interest in building long-term relationships.Excellent collaboration and communication skills, with the ability to work effectively across functions and cultures.Self-driven and proactive, able to work independently and take ownership of your responsibilities.A strong willingness to learn, grow, and adapt to new challenges.An interest in technology and a desire to develop your technical and commercial expertise.More about usYou will be part of the Ports business line within the Marine and Ports division that is specialized in advanced automation and information systems for all types of container and bulk cargo handling cranes, as well as OCR and electrical systems for container terminals. We offer an international and dynamic working environment where our business delivers advanced technology on large projects across the world in a customer oriented and highly globalized industry.Recruiting Manager: Davide Erba, [phone], will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Johan Halling, [phone], Unionen: Pär Ångbäck, [phone], Ledarna: Olof Kvensler, [phone]. Talent Partner: Anna NordlundWe look forward to reading your application in PDF format. Last day to apply is November 29, 2026.Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Please note that to be eligible for employment at ABB Sweden you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.