Global Product & Service Lifecycle Lead

Alfa Laval; Lunds kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Alfa Laval is seeking a Business Process Manager – Product & Service Lifecycle to join the Process Centre of Excellence within the Digital Transformation Office. You will design, optimize and manage global processes across the Product and Service Lifecycle, from new product introduction to after-sales and installed base management.

You will collaborate across functions, align with global standards, and drive process standardization to ensure digital solutions work together with business

Qualifications

• Experience in business process management or process improvement in manufacturing.
• Understanding of product lifecycle processes and after-sales flows.
• Experience with BOM, manufacturing BOM and routing data.
• Ability to translate business needs into clear process requirements.
• Experience with global process standards, governance and documentation.
• Strong stakeholder management and cross-functional collaboration.
• Proactive mindset to identify gaps and drive improvements.

Responsibilities

• Drive and support global process design within Product and Service Lifecycle.
• Assess local processes against global standards and identify gaps.
• Escalate process variances and support fit-to-global assessments.
• Define business requirements based on As-Is and To-Be designs, in close collaboration with Process Architects and Global Process Owners.
• Maintain process documentation in line with global standards, governance and best practices.
• Support the standardization of enabling flows for: Introducing new products; Maintaining active products; Retiring products; Translating sales configurations into manufacturing BOM and routing; Connecting manufactured products to installed base and after-sales processes.
• Collaborate with Global Process Owners, End-to-End Process Architects, Local Process Leads and other Business Process Managers to ensure consistency across end-to-end processes.
• Engage with business users to understand operational needs and support adoption of global processes.
• Partner with Group Digital roles such as Product Managers, Enterprise Architects and Solution Architects to align process design with digital capabilities.

Skills

Process management

Stakeholder management

Process improvement

Global collaboration

BOM & routing knowledge

Tools

ERP systems

Job description

Alfa Laval is seeking a Business Process Manager – Product & Service Lifecycle to join the Process Centre of Excellence within the Digital Transformation Office. You will design, optimize and manage global processes across the Product and Service Lifecycle, from new product introduction to after-sales and installed base management.

You will collaborate across functions, align with global standards, and drive process standardization to ensure digital solutions work together with business