General Manager

Urban Italian Group; Västerås kommun; On-site; SEK 600,000 - 800,000; Full time

Benefits offered by this job

Referral bonus

Shared accommodation (where applicable

Job summary

Basta, part of Urban Italian Group, is seeking a General Manager to lead a new restaurant in Västerås, Sweden. You will be on the floor with the team, shaping culture, guest experiences and daily operations to achieve top performance and guest satisfaction.

Join a fast-growing hospitality group and help build a vibrant, customer-focused venue from day one, driving sales and standards in a hands-on leadership role.

Qualifications

• Experience leading high-volume restaurant operations.
• Proven ability to train and develop front-of-house and management teams.
• Track record of delivering exceptional guest experiences.

Responsibilities

• Lead the opening and day-to-day operation of the restaurant.
• Build, train and develop a strong front-of-house and management team.
• Create a warm, energetic, consistent guest experience.
• Drive sales, profitability, labour control and operational standards.
• Collaborate with kitchen and support teams for smooth service.
• Manage performance, engagement and service standards.
• Ensure compliance with health & safety and procedures.

Skills

General management

Hospitality leadership

People management

Guest experience

Operations leadership

Job description

About Basta

Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does.

Part of Urban Italian Group

Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us.

The role

As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands‑on leadership role for someone who enjoys being close to the team, the guests, and fully involved in the operation.

What You Will Be Doing

• Leading the opening and day‑to‑day operation of the restaurant.
• Building, training and developing a strong front‑of‑house and management team.
• Creating a warm, energetic and consistent guest experience.
• Driving sales, profitability, labour control and operational standards.
• Working closely with the kitchen and support teams to ensure smooth service.
• Managing performance, team engagement and service standards.
• Making sure the restaurant follows company procedures, health & safety and compliance standards.

You Will Thrive In This Role If You

• Have previous experience as a General Manager, Restaurant Manager or senior hospitality leader.
• Have experience leading busy, high‑volume restaurant operations.
• Are confident managing people, performance, sales and costs.
• Lead from the floor and enjoy being visible with both guests and the team.
• Communicate clearly and create a positive, accountable team culture.
• Are organised, calm under pressure and able to make good decisions during service.
• Are excited by the opportunity to open a new restaurant and build something from day one.

Our culture and values

We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow.

What do we offer?

• Be part of one of Europe's fastest‑growing hospitality groups.
• Build your career across multiple brands and countries.
• Work alongside talented people who genuinely love hospitality.
• International career opportunities.
• Referral bonus scheme.
• Shared accommodation (where applicable).
• Friends for life.

Sound like your kind of place?

If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta.

Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.