Fulfilment Operations Team Leader

IKEA; Malmö kommun; On-site; SEK 480,000 - 560,000; Full time

Job summary

IKEA Malmö is seeking a hands-on Team Leader in Fulfilment Operations to lead a group of about 15 coworkers and ensure smooth goods flow from inbound to outbound. You will translate daily goals into clear priorities and actions, securing product availability and cost-efficient operations.

The role is full-time (38.25 hours/week) with shifts 05:00–21:00, and compensation is based on Handels collective agreement with a Team Leader allowance on top. Start date: according to agreement.

Qualifications

• Hands-on leadership with experience in physical work environments.
• Ability to lead, coach and develop a team through change.
• Structured, calm decision making in fast-changing situations.

Responsibilities

• Be hands-on in daily operations, ensuring efficient goods flow.
• Translate daily goals into clear priorities and actions.
• Secure high product availability and operational readiness at low cost.
• Follow up on performance, safety, and ways of working.
• Drive a safe, structured, and positive work environment.

Skills

Hands-on leadership

People development

Structured mindset

Decision making under pressure

English communication

Tools

Forklift license

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Do you enjoy being a hands-on leader? Are you comfortable leading in the unknown and staying calm, structured and decisive also when the pace is high? Then this role could be your next step.

As one of IKEA's largest stores in Sweden, Malmö has made a massive investment, creating many new opportunities for the business. Through innovation, entrepreneurship and new ways of thinking, we continuously explore opportunities to improve the customer experience, increase accessibility and strengthen our position as a leading retail destination. As a Team Leader in Fulfilment Operations at IKEA Malmö, you get to develop people through an exciting new chapter, while making sure operations run smoothly every single day.

Join us on our journey to shape the IKEA Malmö of the future!

Together as a Team

In Fulfilment in Malmö, we are 100+ co-workers, connecting supply to customer demand. You will be part of a group of 9 Team Leaders, where each one leads, coaches, and develops a team of approximately 15 co-workers. You and your team secure the inflow and outflow of goods, making sure our products are available, accessible and ready for our customers when they need them.

As a Team Leader, you will:

• Be hands-on in daily operations, ensuring efficient goods flow.
• Translate daily goals into clear priorities and actions.
• Secure high product availability and operational readiness at low cost.
• Follow up on performance, safety, and ways of working.
• Drive a safe, structured, and positive work environment.

You lead by example, close to your team and always with the customer in mind. Inspired by IKEA's vision, to create a better life for the many people, you live by our values.

Who you are

We believe you are a hands-on leader with experience from and interest in physical work environments, used to taking responsibility and guiding others both in day-to-day operations and through change. You have a structured mindset with the ability to stay calm under pressure and make decisions in fast-changing situations. Also, your English skills are sufficient for day-to-day work, however we value clear communication over perfection. You are people-focused, building trust while setting clear expectations. You bring energy, structure, and positivity, even in early morning shifts.

It’s a plus if your leader experience is from a similar work environment like logistics, warehousing, or fulfilment operations. Also, if you’re experienced in scheduling or workforce planning systems and have a forklift license.

This is a full-time permanent position (38.25 hours/week) with working hours between 05:00–21:00 (day and evening shifts). The salary is based on Handels collective agreement with a Team Leader allowance on top.

Start date: According to agreement

Application deadline: 25th of October

For questions about the role, please contact Emma Johansson, [e-mail]. For questions about the process, you’re welcome to reach out to Senior Recruiter Elin Holm, [e-mail].

Let’s connect!

If you’re ready to take the next step in your leadership journey and make a real impact in a fast-paced hands-on environment, we’d love to hear from you as soon as possible!