EV Service Advisor – Customer Care & Workshop Liaison

Minnovation International AB; Stockholms kommun; On-site; SEK 360,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Minnovation International AB in Täby, Stockholm, is looking for a seasoned Service Advisor to join an established automotive dealership handling BYD and Denza vehicles. You will be the vital link between customers and the workshop, coordinating servicing, repairs, warranty matters, and smooth handovers, in a fast-paced, international environment.

Fluent Swedish and good English are essential, with a strong focus on customer service, clear communication, and efficient administration to deliver an

Qualifications

• Previous experience in automotive after-sales roles.
• Experience at an automotive dealership or service centre.
• Ability to explain technical information clearly and manage multiple cases.

Responsibilities

• Welcome customers and provide a professional service experience.
• Coordinate service and repair appointments with technicians.
• Prepare service estimates and document work completed.
• Support warranty and service-related cases and handovers.
• Keep customers informed about progress and costs.

Skills

Service Advisor

Customer Service

Communication

Organisational skills

Tools

Workshop management systems

Automotive CRM systems

Job description

Minnovation International AB in Täby, Stockholm, is looking for a seasoned Service Advisor to join an established automotive dealership handling BYD and Denza vehicles. You will be the vital link between customers and the workshop, coordinating servicing, repairs, warranty matters, and smooth handovers, in a fast-paced, international environment.

Fluent Swedish and good English are essential, with a strong focus on customer service, clear communication, and efficient administration to deliver an