Dutch Customer Service Specialist — Remote & Global Impact

FH Collective Academy; Stockholms kommun; Remote; SEK 151,835 - 181,868; Full time

Benefits offered by this job

Relocation support

Performance bonus

Career development opportunities

Flexible working options

Global exposure

Job summary

An international digital service provider seeks a Dutch Customer Service Representative to provide support to users and ensure safety online. The role involves communicating with professionalism and empathy, reviewing content, and identifying trends. Candidates require fluent Dutch and good English, with a passion for helping others. The company offers relocation support, remote working options, and opportunities for growth in a diverse environment. Competitive salary up to €1400 gross/month, with performance bonuses available.

Qualifications

• Fluent Dutch (C1 level) and good English required.
• Strong communication and problem-solving skills are necessary.
• Cultural awareness and empathy essential for the role.

Responsibilities

• Provide empathetic and effective support to users.
• Become an expert in Facebook's policies and products.
• Review and moderate content for community standards.
• Identify trends and suggest improvements.
• Communicate with professionalism and cultural awareness.

Skills

Fluent Dutch (C1 level)

Good English

Strong communication skills

Problem-solving skills

Cultural awareness

Empathy

Job description

An international digital service provider seeks a Dutch Customer Service Representative to provide support to users and ensure safety online. The role involves communicating with professionalism and empathy, reviewing content, and identifying trends. Candidates require fluent Dutch and good English, with a passion for helping others. The company offers relocation support, remote working options, and opportunities for growth in a diverse environment. Competitive salary up to €1400 gross/month, with performance bonuses available.