Digital Operations Manager

Alstom; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Benefits offered by this job

Life insurance

Medical coverage

Pension plan

Learning & development

Job summary

Alstom is seeking a Digital Operations Manager in Stockholm to lead a high‑performing regional team and oversee new information systems. You’ll align digital initiatives with business objectives, coordinate with GSI leaders, and drive user adoption across sites.

The role emphasizes continuous improvement, training, and effective collaboration with central and regional teams. You will manage RBPEs, monitor incidents, and ensure project implementations meet local needs while advancing process

Qualifications

• Proven experience in operations, with a strong preference for hands-on experience in digital tools and support team management.
• Proven experience in project management, specifically in SAP roll-out projects; experience with GSI models is a plus.
• Strong focus on operational efficiency and continuous improvement.
• Excellent communication and interpersonal skills, capable of engaging stakeholders at all levels.
• Demonstrated ability to gather business requirements and convey them effectively to internal IS&T teams.
• Knowledge of performance measurement and process adoption strategies.
• Familiarity with methodologies and tools to support application adoption and monitoring.

Responsibilities

• Leading, motivating, and developing a high‑performing team of RBPEs.
• Coordinating closely with GSI leaders in each country to ensure project implementation aligns with local business needs.
• Overseeing the submission of gap analyses before new information system implementations.
• Supporting site teams in training, coaching key users, and executing rollouts.
• Monitoring incidents and defects, validating solutions, and coordinating issue resolutions.
• Driving process upgrades and ensuring adherence to established process models.

Skills

Team leadership

Project management

SAP rollout

Operational efficiency

Stakeholder management

Communication

User adoption

Tools

SAP

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Digital Operations Manager in Stockholm we’re looking for?

Your future role

Take on a new challenge and apply your digital operations expertise in a cutting‑edge field. You’ll work alongside collaborative and forward‑thinking teammates.

You’ll play a pivotal role in driving successful digital initiatives across the organization, enhancing operational efficiency, and aligning digital strategies with regional business objectives. Day‑to‑day, you’ll work closely with teams across the business (including central teams, GSI leaders, and regional stakeholders), lead a high‑performing team of Regional Business Process Experts (rBPEs), and foster a culture of continuous improvement and tool adoption.

You’ll specifically take care of overseeing new information systems implementation and ensuring the usability of Global System Integrator (GSI) tools across all deployed entities, but also facilitating the creation and development of key user networks.

We’ll look to you for:

• Leading, motivating, and developing a high‑performing team of RBPEs.
• Coordinating closely with GSI leaders in each country to ensure project implementation aligns with local business needs.
• Overseeing the submission of gap analyses before new information system implementations.
• Supporting site teams in training, coaching key users, and executing rollouts.
• Monitoring incidents and defects, validating solutions, and coordinating issue resolutions.
• Driving process upgrades and ensuring adherence to established process models.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Proven experience in operations, with a strong preference for hands‑on experience in digital tools and support team management.
• Proven experience in project management, specifically in SAP roll‑out projects; experience with GSI models is a plus.
• Strong focus on operational efficiency and continuous improvement.
• Excellent communication and interpersonal skills, capable of engaging stakeholders at all levels.
• Demonstrated ability to gather business requirements and convey them effectively to internal IS&T teams.
• Knowledge of performance measurement and process adoption strategies.
• Familiarity with methodologies and tools to support application adoption and monitoring.

Things you’ll enjoy

Join us on a life‑long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

• Enjoy stability, challenges, and a long‑term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award‑winning learning
• Progress towards leadership roles within our global organization
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.

Important to note

As a global business, we’re an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.