Delivery Manager & Team Lead

Communardo; Stockholms kommun; Hybrid; SEK 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work options

Professional growth & certifications

Competitive compensation

Job summary

Communardo is seeking a Business Unit Lead who balances delivery management with team leadership for our Sweden unit. You will staff engagements with consultants, monitor utilization, and ensure customer expectations are met, while guiding your team’s development and wellbeing.

You will collaborate with Sales and other Team Leads to align staffing with opportunities, and you will be the primary customer contact for delivery, managing scope and contracts in a dynamic, hybrid work environment.

Qualifications

• Solid Atlassian consulting or professional services experience.
• Experience in resources, delivery or engagement management with staffing responsibility.
• Leadership of consultants and teams with focus on utilization and delivery.
• Strong numerical sense: capacity, forecasting and margins.

Responsibilities

• Staff engagements and plan ahead across current and upcoming work.
• Maintain healthy CWR / utilization for team and engagements.
• Be the customer's delivery line: track status, scope, contracts, risks, escalations.
• Collaborate with other Team Leads to support staffing and development.
• Flag sellable capacity to Country Sales Manager and assist with staffing opportunities.

Skills

People leadership

Delivery management

Staffing & forecasting

Bilingual communication (EN/SE)

Tools

Jira

Jira Service Management

Confluence

Atlassian Cloud

Atlassian Cloud migrations

Job description

This Is Us

At Communardo, we believe great consulting is about more than technology. It's about understanding people, business needs and the challenges behind the request - and making sure the right people are working on the right problem.

What To Expect

Do you get your energy from making delivery work - for the customer, for the consultants and for the business at the same time?

As Business Unit Lead, you split your time evenly between two roles. Half of it you are Delivery Manager for your customer engagements: you staff them with the right consultants - from your own team and from across our organization - and make sure customers get what was promised. The other half you are Team Lead for your own group of consultants, responsible for their development, salary and wellbeing.

Your Mission

• Staff your engagements with the right consultants and plan ahead across current and upcoming work.
• Keep CWR / utilization healthy for your team and your engagements and contribute to healthy utilization across Communardo Sweden.
• Be the customer's direct line for delivery: track status, scope and contracts, spot risks early and handle escalations.
• Work closely with the other Team Leads so staffing and consultant development support each other.
• Flag sellable capacity to the Country Sales Manager and support Sales with staffing of new opportunities and proposals.

Your Profile

• Solid experience from Atlassian consulting or professional services - credible with both customers and consultants on Jira, Jira Service Management, Confluence and Atlassian Cloud.
• Experience from resources, delivery or engagement management, with responsibility for staffing, utilization and customer delivery.
• Experience as a people leader for consultants.
• Comfort with the numbers: CWR / utilization, capacity, forecasting and margin.
• The ability to balance many engagements, people and priorities - and to make clear staffing decisions that hold up.
• Strong communication skills in Swedish and English and based in or near one of our locations.
• Experience from an Atlassian Solution Partner, Cloud migrations, ITSM/ESM or Atlassian AI/Rovo is a plus.

Good Reasons to Join Us

• Flexibility that fits your life - High flexibility in managing your working hours and work location, including hybrid and remote options.
• Growth that moves you forward - Practical opportunities for continuous professional growth, training, and certifications.
• Fair, performance-based pay - An attractive and fair compensation package that recognizes your contribution and performance.
• Modern hardware & software - Up-to-date IT equipment and modern software tools to support your daily work.
• Engaging client projects - Opportunities to collaborate with well-known clients on meaningful, challenging projects.
• Values you can feel, not just read about - Our Communardo Values shape daily work, not just the wall art.
• A growing, international group - 500+ colleagues across 12 countries, with real room to shape things instead of corporate bureaucracy.
• #smartertogether - lived, not just claimed - close collaboration and real mutual support across brands and countries. For us, #smartertogether also means AI + human: we combine human judgment, creativity and responsibility with AI capabilities to achieve better outcomes together.

About Us

The Communardo Group is at home in ten countries, from the DACH region to the Nordics and the Netherlands, all the way to Morocco and Albania. Our teams are growing everywhere, and everywhere there's room for new ideas and new colleagues.

Where will you start? Explore all open roles on our

Contact

Ashley Hallberg
People & Culture Business Partner
Gamla Brogatan 26, 111 20, Stockholm, Sweden
[e-mail]