Danish-speaking Fintech Support Analyst — Relocate to Sofia

Cross Border Talents; Malmö kommun; On-site; SEK 270,000 - 360,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Salary + performance bonuses

Private health insurance

Career development

International team

Referral rewards

Job summary

Cross Border Talents is seeking a Customer Support Analyst Fintech Account in Sofia. The role offers relocation support and a fully paid training program.

You will handle money transfer inquiries and fintech questions via phone, chat, and email, delivering clear, accurate responses and solutions. This international position requires Danish and English proficiency, strong communication, and a genuine interest in fintech.

Qualifications

• Fluency in Danish and English at C1/B2 level.
• Strong communication and customer service mindset.
• Motivation to learn fintech concepts.

Responsibilities

• Help customers with money transfer and fintech inquiries.
• Provide clear and accurate answers via phone, chat, and email.
• Solve issues or direct cases to the right department.
• Identify customer needs and deliver satisfaction-driven solutions.

Skills

Danish language

English language

Customer-focused mindset

Excellent communication

Willing to learn fintech

Job description

Cross Border Talents is seeking a Customer Support Analyst Fintech Account in Sofia. The role offers relocation support and a fully paid training program.

You will handle money transfer inquiries and fintech questions via phone, chat, and email, delivering clear, accurate responses and solutions. This international position requires Danish and English proficiency, strong communication, and a genuine interest in fintech.