Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job Abroad; Sweden; Sur place; SEK 254 000 - 311 000; Plein temps

Avantages offerts par ce poste

Career growth

International environment

Bonuses

Relocation package

Training provided

Health benefits

Résumé du poste

Next Job Abroad is excited to offer a Danish Speaking Bank Customer Service Representative in Malta. You will deliver exceptional customer service while promoting a range of financial products, responding in Danish and English, and supporting customers with account openings and transactions.

Join a dynamic team and collaborate with sales to achieve targets, while staying compliant with banking regulations and providing accurate product information.

Qualifications

• Fluent Danish and English with ability to sell financial products.
• Minimum 1 year in customer service or sales, banking preferred.
• Strong communication and upselling capabilities.

Responsabilités

• Respond to Danish and English inquiries about banking products and services.
• Identify customer needs and recommend tailored financial solutions.
• Assist with account openings, transactions and general inquiries.
• Collaborate with the sales team to meet and exceed targets.
• Handle complaints and ensure timely resolutions, documenting interactions.

Connaissances

Danish language

English language

Sales skills

Customer service

Multitasking

Outils

CRM systems

Banking software

Description du poste

Next Job Abroad is thrilled to offer an exciting opportunity for a Danish Speaking Bank Customer Service Representative in the beautiful island of Malta! This role is designed for individuals with a strong sales background and a commitment to delivering exceptional customer service. In this position, you will assist customers with their banking needs while promoting a variety of financial products. This is a fantastic chance to enhance your career in a vibrant location with a rich culture and stunning scenery!

Responsibilities

• Respond to customer inquiries about banking products and services in both Danish and English
• Utilize your sales skills to identify customer needs and recommend tailored financial solutions
• Assist clients with account openings, transactions, and general inquiries related to banking services
• Collaborate with the sales team to achieve and exceed company sales goals
• Handle customer complaints and provide timely resolutions to ensure high satisfaction levels
• Accurately document all interactions and transactions in our systems
• Stay updated on banking regulations and company products to provide precise information

Requirements

• Fluency in Danish and proficiency in English; knowledge of additional languages is a bonus
• A minimum of 1 year experience in customer service or sales, preferably in a banking or sales environment
• Proven ability to achieve sales targets and enhance customer experiences
• Excellent communication skills, both written and verbal
• Adept at managing multiple tasks in a fast-paced environment
• Familiarity with banking software and CRM systems is advantageous
• Willingness to relocate to Malta and embrace a dynamic new environment

Benefits

• Career growth opportunities in a renowned global bank
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Yearly salary €25.000 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!