Customer Management Value Stream Expert

Tetra Pak; Lunds kommun; On-site; SEK 900,000 - 1,000,000; Full time

Job summary

Tetra Pak is seeking a Customer Master Data Driver within Value Stream Customer Management, based in Lund, Sweden. The role focuses on governing, structuring, and enhancing global Customer Master Data to support operations and business transformation.

You will work across markets and functions, driving alignment and continuous improvement in data governance, quality, and processes. The position requires collaboration with IT and business stakeholders and reports to the Commercial Projects &

Qualifications

• Experience with Master Data governance and data quality initiatives.
• Understanding of sales, order management, or finance processes.
• Ability to collaborate across business, IT and process teams.
• Ability to define scalable data structures and governance.

Responsibilities

• Ensure quality, structure, and governance of Customer Master Data globally.
• Lead alignment from Value Stream with Process Office, MDM team, and Global IM on priorities and responsibilities.
• Future-proof Customer Master Data through projects and gap initiatives based on needs.
• Develop and manage reporting and follow-up metrics to continuously improve data quality.
• Own and manage workflows related to customer data creation and maintenance.
• Support audits and ensure strong process controls, especially within Export Control.
• Validate and advise on customer master data implications in transformation initiatives.
• Ensure compliance with export control, data privacy and security regulations in collaboration with legal and privacy teams.
• Lead and coordinate a global network of Customer Master Data Business Experts.

Skills

Master Data

Customer Master Data

Cross-functional collaboration

Governance & structure

English proficiency

Education

Bachelor's degree in Business/IT/Engineering

Job description

Job Title: Customer Management Value Stream Expert

Job Location:

Lund, Sweden

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

If you are passionate about leveraging high-quality data to enable business success and enjoy working across functions in a global environment, this is a great opportunity for you.
At Tetra Pak, Customer Master Data is a critical foundation for efficient operations, strong customer experience, and compliance. Value Stream Customer Management is now looking for a Customer Master Data Driver to take ownership of the structure, quality, and governance of this key area.
As our business continues to evolve, the need for structured, accurate, and future-ready customer data becomes increasingly important across all markets and functions.
In this position, you will ensure that Customer Master Data is governed, structured, and managed in a way that supports both current operations and future business transformation.
You will work in a highly collaborative, international environment, connecting stakeholders across markets, business functions, and IT. By driving alignment, clarifying responsibilities, and support the implementation of processes and standards, you will play a key role in improving data quality.
This is a role for someone who enjoys creating structures in complexity, influencing without formal authority, and driving continuous improvement
In this role, you will report to the Commercial Projects & Integration Manager, within Value Stream Customer Management. The location is in Lund (Sweden).

What you will do

• Ensure quality, structure, and governance of Customer Master Data globally
• Lead alignment from the Value Stream with Process Office, MDM (Master Data Management) team, and Global IM on development priorities, roles, and responsibilities
• Future-proof Customer Master Data through projects and gap initiatives based on business and organizational needs
• Develop and manage reporting and follow-up metrics to continuously improve Customer data quality
• Own and manage workflows related to customer data creation and maintenance
• Support audits and ensure strong process controls, especially within Export Control
• Validate and advise on customer master data implications in business transformation initiatives
• Ensure compliance with export control, data privacy and security regulations in close collaboration with legal and privacy teams
• Lead and coordinate a global network of Customer Master Data Business Experts

We believe you have

• Experience working with Master Data, preferably Customer Master Data
• Strong understanding of business processes such as sales, order management, or finance
• Experience collaborating across functions, including business, IT, and process organizations
• Ability to define structure, governance, and scalable ways of working
• A degree in Business, Engineering, IT, or a related field
• Excellent English, both written and spoken

To succeed in this position, you need to be customer focused, result driven, proactive, and structured. You have an ability to define what is required in a dynamic environment and prioritize.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/ .

This job posting expires on 15th of August 2026.

To know more about the position contact hiring manager,Rickard Nilsson.

If you have any questions about your application, please contact Barbara Horvath at [e-mail].

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.