Overview
Clinical Business Intelligence Specialist (High Acuity Care) on the GE HealthCare PCS Digital team. Supports clinical workflows and management in anesthesia, intensive care units (ICUs), and operating room (OR) environments to improve patient care and outcomes. Responsibilities include solution configuration and deployment, customer consulting, and functional support; defining and implementing business intelligence reports; analyzing customer requirements; and designing dashboards and reporting solutions. The role focuses on implementation, optimization, and adoption of digital and BI solutions across critical care settings, collaborating with customers, project teams, product teams, and clinical stakeholders.
Responsibilities
- Lead solution configuration, customization, and deployment of BI applications, dashboards, and reports in collaboration with project teams.
- Provide pre-sales support including clinical, functional, and business expertise to Tender and proposal activities; analyze customer environments and workflows to tailor solution recommendations.
- Conduct competitor and market analyses; participate in defining solution value propositions and implementation approaches; deliver product demonstrations and presentations highlighting clinical and operational benefits.
- Lead the functional aspects of software implementation and deployment projects; perform site assessments and provide recommendations aligned with customer objectives.
- Collaborate with customers to define key performance indicators (KPIs), reporting requirements, and workflow optimization opportunities.
- Configure, customize, and implement applications, dashboards, reports, and BI solutions; design and optimize customer workflows to support efficient clinical operations.
- Facilitate change management to ensure user adoption; deliver training programs for key users, administrators, and end-users.
- Support system validation, user acceptance testing (UAT), go-live activities, and post-implementation stabilization; ensure project milestones, timelines, and budgets are achieved.
- Provide post-implementation support to ensure adoption and customer satisfaction; analyze and resolve configuration-related issues and incidents; recommend and implement enhancements and optimizations.
- Act as a trusted advisor to customers on best practices for leveraging clinical and BI solutions.
- Share industry best practices and promote continuous improvement initiatives with installed base development; guide optimization of clinical and operational processes through software use.
- Present new features and value-added opportunities to maximize solution utilization; advise on regulatory and operational requirements.
- Serve as a subject matter expert for High Acuity Care and BI solutions; provide feedback to product management and R&D; influence product roadmaps and development priorities.
- Mentor colleagues, support onboarding and development of new team members, and contribute to a culture of knowledge sharing.
Qualifications
- Bachelor’s degree in Biomedical Engineering, Healthcare Informatics, Information Technology, or related field.
- Knowledge of intensive care, anesthesia, and operating room clinical workflows; understanding of broader hospital operations including patient pathways, laboratory, pharmacy, billing, IT, and biomedical departments.
- Experience with BI and reporting platforms such as Sisense, Tableau, Crystal Reports, or similar tools.
- Knowledge of Microsoft SQL Server, Analysis Services (SSAS), and multidimensional data models/cubes.
- Strong analytical and problem-solving skills with the ability to translate business requirements into practical solutions.
- Experience in software implementation, consulting, healthcare IT, or clinical informatics environments preferred.
- Fluent English and Swedish; additional languages are assets. Valid driving license. Willingness to travel to customer sites as required.
Desired Competencies
- Strong customer-facing and stakeholder management, with excellent communication, presentation, and consulting capabilities.
- Ability to influence stakeholders and support organizational change; strong organizational skills to manage multiple priorities and deadlines.
- Collaborative mindset for working within cross-functional and international teams; self-motivated, proactive, and adaptable in a fast-paced environment.
- High integrity and commitment to quality; passion for technology, data analytics, and healthcare innovation.
Pay Range
For Poland-based positions, Annual Salary Range: 258,400 – 323,000. Placement within this range depends on relevant skills and qualifications, prior experience, and internal equity considerations. Pay ranges are reviewed regularly to stay competitive.
Benefits & Rewards
Comprehensive package of benefits and allowances, which may include health and wellness coverage, retirement/savings plans, mobility or role-specific allowances (e.g., company car), work-life balance support, recognition and incentive programs, and details provided in the Colleague Value Proposition document. Specifics depend on role, location, and terms of employment.
Additional Information
Relocation assistance provided: No.
At GE HealthCare, we partner with customers to fulfill healthcare’s potential through innovative medical technology, intelligent devices, and care solutions.