Bilingual Support Specialist: Swedish & English (Hybrid)

Velenosi & Meredith Consulting; Västerås kommun; Hybrid; SEK 274 000 - 385 000; Full time

Job summary

An international consulting firm seeks a Customer Support Specialist fluent in Swedish and confident in English for a hybrid role in Sofia, Bulgaria. You will assist customers with account inquiries and booking support, ensuring a high-quality service experience. The position offers private health insurance, paid training, and career growth opportunities in a welcoming and multicultural environment.

Benefits

Paid training and onboarding support

Private health insurance

Wellness programs

Relocation support

Career growth opportunities

Qualifications

• Fluency in both Swedish and English required.
• Experience in customer service preferred.
• Strong communication skills needed.

Responsibilities

• Support Swedish-speaking customers via phone, email, and chat.
• Assist with account questions and booking assistance.
• Ensure top-quality service and reliable experiences.

Skills

Fluent in Swedish

Confident in English

Attention to detail

Customer-first mindset

Job description

An international consulting firm seeks a Customer Support Specialist fluent in Swedish and confident in English for a hybrid role in Sofia, Bulgaria. You will assist customers with account inquiries and booking support, ensuring a high-quality service experience. The position offers private health insurance, paid training, and career growth opportunities in a welcoming and multicultural environment.