Bilingual Support Specialist: Swedish & English (Hybrid)

Velenosi & Meredith Consulting; Norrköpings kommun; Hybrid; SEK 329 000 - 495 000; Full time

Job summary

An international consulting firm is seeking a Customer Support Specialist fluent in Swedish and English to join their hybrid team in Sofia, Bulgaria. The role involves assisting customers with various inquiries while providing high-quality service. If you're passionate about making housing solutions accessible, apply today for this exciting opportunity that offers paid training and relocation support.

Benefits

Private health insurance

Paid training and onboarding support

Relocation support

Career growth opportunities

Multicultural work environment

Qualifications

• Fluency in Swedish and proficiency in English are required.
• Strong customer service skills with an empathy approach.
• Ability to handle account questions and troubleshooting.

Responsibilities

• Assist Swedish-speaking customers via phone, email, and chat.
• Support users with booking assistance and general inquiries.
• Ensure top-quality service and effective communication.

Skills

Fluency in Swedish

Confidence in English

Customer-first mindset

Attention to detail

Clear communication skills

Job description

An international consulting firm is seeking a Customer Support Specialist fluent in Swedish and English to join their hybrid team in Sofia, Bulgaria. The role involves assisting customers with various inquiries while providing high-quality service. If you're passionate about making housing solutions accessible, apply today for this exciting opportunity that offers paid training and relocation support.