Account Manager

Telia Cygate; Gävle kommun; On-site; SEK 550,000 - 750,000; Full time

Benefits offered by this job

Bonus based on performance

Job summary

Telia Cygate in Örebro is seeking an Account Manager to drive new business and deepen existing customer relationships. You will understand customers' businesses, identify opportunities, and leverage Telia Cygate’s broad portfolio of digital infrastructure, security, networking, and cloud services through a structured sales approach.

You will build customer plans, manage pipelines, and collaborate with internal specialists to deliver optimal solutions.

Qualifications

• Experience in B2B sales and a proven track record.

Responsibilities

• Identify, engage, and win new customers within prioritized segments.
• Develop existing customer relationships through proactive sales and business development.
• Build and execute customer plans with objectives and growth strategies.
• Manage the entire sales process from initial contact to closed deal.
• Identify customer needs and coordinate internal specialists to create the best solution.
• Work toward budget targets, sales goals, and KPIs.
• Build long-term relationships with decision-makers and stakeholders.
• Ensure high customer satisfaction and ongoing business development.

Job description

My name is Christian Sjöberg, and I am the Sales Manager for our sales team in the Northern Region at Telia Cygate. We are now looking for a business-driven Account Manager to join our office in Örebro, someone who wants to help develop both new and existing customer relationships.

In this role, the focus is on creating long-term growth by understanding customers’ businesses, identifying business opportunities, and helping them develop with the support of Telia Cygate’s broad portfolio of digital infrastructure, security, networking, and secure cloud services.

What You Will Do

• Identify, engage, and win new customers within prioritized segments
• Develop existing customer relationships through proactive sales and business development
• Build and execute customer plans with clear objectives, activities, and growth strategies
• Manage the entire sales process from initial contact to closed deal
• Identify customer needs and coordinate internal specialists to create the best possible solution
• Work toward budget targets, sales goals, and established KPIs
• Build long-term relationships with decision-makers and key stakeholders
• Ensure high customer satisfaction and continuous business development over time

What Will Help You Thrive In This Role

• Experience in B2B sales with a proven track record of successful sales performance.
• Experience working with public sector customers and procurement processes.
• Experience developing and managing customer relationships over time.
• The ability to understand customers’ businesses and identify business opportunities.
• Strong experience working in a structured way with account plans, pipelines, and forecasting.
• Fluency in both Swedish and English, with strong verbal and written communication skills.
• Experience within IT, networking, security, cloud services, or related technology sales is highly preferred but not a requirement.
• A strong personal drive and the ability to take ownership of your customer portfolio, while understanding the importance of collaboration across the organization.

We believe you recognize yourself in the following

• You are energized by building relationships and creating new business opportunities.
• You are curious and genuinely interested in your customers’ businesses and challenges.
• You are results-oriented and motivated by achieving and exceeding your goals.
• You collaborate well with colleagues and see the value of winning as a team.
• You are communicative, trustworthy, and humble.
• You thrive in an environment with freedom under responsibility and take initiative to create business opportunities.

Why Telia Cygate?

At Telia Cygate, we’re not only experts in networks, security, and various types of cloud solutions – we’re also a team that believes work should be fun!

As part of Telia Company, we have the strength to create real impact on a large scale, contribute to societal value, and help our customers navigate the world of digitalization. And we always do it with warmth, care, and a smile. Here, it’s our ideas and diverse perspectives that make us strong, and together we ensure that the world of technology becomes a place where everyone feels good – and where you belong.

Your development matters to us. We encourage continuous learning and make sure that you and your interests are in focus. We know that people are the heart of our company, which is why we value joy, creativity, and different perspectives in everything we do.

Telia Cygate is proud to be certificated as Great Place to Work

With us, people are at the center – here you get the chance to grow, be challenged, and thrive together with dedicated colleagues. We are building a culture where security, togetherness, and opportunities go hand in hand. Do you want to be part of the journey? Welcome to a workplace that truly lives up to its name.

What we offer

When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.

Location:

Örebro

If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner.

Telia is part of critical infrastructure and parts of our operations are subject to security protection. Depending on the role, vetting activities may be required prior to employment. In some cases, additional eligibility requirements, including specific citizenship requirements, may apply. Background and reference checks will be part of the process.

We look forward to receiving your application by 2026-11-04.

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Welcome to TeliaCygate– Home of Experts

Welcome to TeliaCygate– Home of Experts