Zone Usher

DIMENSIONS; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading company in event management, DIMENSIONS is seeking Ushers to provide exceptional customer service during events. Responsibilities include guiding attendees, managing crowd control, and ensuring a safe environment. Ideal candidates should possess knowledge of emergency procedures and maintain a professional appearance.

Qualifications

• Ability to operate and manage grandstands.
• Identify and relate problems to supervisors.
• Must wear proper uniform and maintain neat appearance.

Responsibilities

• Direct attendees to their seats and provide assistance as needed.
• Manage and control queues to ensure orderly entry and exit.
• Monitor crowd flow to prevent overcrowding and ensure safety.

Skills

Customer Service

Professionalism

Ability to read and understand ticket types

Knowledge of seating configuration

Emergency and evacuation procedures

PWD requirements

Job description

• Ability to read and understand ticket types.
• Ability to use laptop and ticketing system.
• Maintaining exceptional levels of customer service and professionalism
• Ushers are responsible for maintaining a strong knowledge of the seating configuration of the entire Zone/Area including, but not limited to, all entry/exits, stairs, grandstands, elevators, first aid stations, concessions, event information, etc.
• Responsible to be Strong knowledge and understanding of all emergency and evacuation procedures.
• Responsible to Understanding of all PWD requirements and reporting any PWD issues that may arise to the supervisor.
• Identifying and relating problems to their supervisors.
• Responsible for operate and manage the grandstands.
• Direct attendees to their seats and provide assistance as needed.
• Manage and control queues to ensure orderly entry and exit.
• Monitor crowd flow to prevent overcrowding and ensure safety.
• Must be wearing proper uniform and always presenting a neat professional appearance.
• All personnel must conduct themselves in a professional manner, greeting all event patrons and guests with a positive attitude and courteous behavior to help create a friendly atmosphere.