Workshop Controller

Almajdouie; Abqaiq; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading company in automotive services is seeking a Workshop Manager to oversee daily operations. Responsibilities include scheduling, team supervision, quality control, and customer communication. Ideal candidates should have strong technical knowledge, proven management experience, and excellent organizational skills.

Responsibilities

• Organize and schedule workshop activities for efficient time use.
• Supervise workshop staff, providing guidance and support.
• Monitor quality of work ensuring adherence to standards.
• Act as primary point of contact for customer inquiries.
• Oversee parts inventory, ensuring adequate stock levels.
• Ensure compliance with health and safety regulations.
• Analyze performance metrics for workshop improvements.
• Facilitate training programs for staff development.
• Assist in preparing and managing the workshop budget.
• Prepare reports on activities and customer satisfaction.

Skills

Technical Knowledge

Management Experience

Communication Skills

Organizational Skills

Problem-Solving Abilities

Customer Service Orientation

Financial Acumen

Health and Safety Awareness

Team Leadership

Adaptability

Job description

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  Scheduling and Planning: Organize and schedule workshop activities, ensuring efficient use of time and resources.

  
  


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  Team Management: Supervise workshop staff, including mechanics and technicians, providing guidance and support as needed.

  
  


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  Quality Control: Monitor the quality of work performed, ensuring adherence to industry standards and company policies.

  
  


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  Customer Communication: Act as the primary point of contact for customers, addressing inquiries and providing updates on vehicle status.

  
  


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  Inventory Management: Oversee parts inventory, ensuring adequate stock levels and timely ordering of supplies.

  
  


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  Health and Safety Compliance: Ensure the workshop adheres to safety regulations and promotes a safe working environment.

  
  


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  Performance Analysis: Analyze workshop performance metrics to identify areas for improvement and implement necessary changes.

  
  


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  Training and Development: Facilitate training programs for staff to enhance skills and keep up with new technologies.

  
  


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  Budget Management: Assist in preparing and managing the workshop budget, monitoring expenses and profitability.

  
  


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  Reporting: Prepare regular reports on workshop activities, performance, and customer satisfaction for management review.

  
  

Skills

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  Technical Knowledge: Strong understanding of automotive systems and repair processes.

  
  


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  Management Experience: Proven experience in a supervisory or management role, ideally within a workshop environment.

  
  


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  Communication Skills: Excellent verbal and written communication abilities for effective customer interaction and team collaboration.

  
  


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  Organizational Skills: Strong organizational skills to manage schedules, resources, and workflow efficiently.

  
  


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  Problem-Solving Abilities: Ability to quickly identify issues and develop effective solutions in a fast-paced environment.

  
  


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  Customer Service Orientation: Commitment to providing exceptional service and maintaining positive customer relationships.

  
  


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  Financial Acumen: Understanding of budgeting, cost control, and financial reporting.

  
  


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  Health and Safety Awareness: Knowledge of health and safety regulations relevant to workshop environments.

  
  


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  Team Leadership: Ability to lead, motivate, and develop a team of technicians and support staff.

  
  


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  Adaptability: Flexibility to adapt to changing priorities and technologies in the automotive industry.