Wireless Engineer

Dimension Data / NTT ltd; Riyadh; On-site; USD 30,000 - 50,000; Full time

Job summary

A leading technology services provider is seeking a seasoned Wireless Engineer to deliver technical support and project implementation. The ideal candidate will have a strong background in networking technologies, along with relevant certifications and excellent communication skills, while contributing to innovative solutions for clients.

Qualifications

• Bachelor's degree or equivalent in IT or Computing required.
• CCIE Wireless and CWNE certifications desired.
• Experience in networking technologies and troubleshooting needed.

Responsibilities

• Provide technical support to clients, both on-site and remote.
• Write reports and maintain project documentation.
• Coaching and mentoring junior engineers.

Skills

Technical design principles

Customer engagement

Problem solving

Networking technologies

Education

Bachelor's degree in Information Technology or related field

CCIE Wireless

Certified Wireless Network Expert (CWNE)

Cisco CURWB Wireless

Tools

EKahau

Aruba

Fortinet

Job description

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Your day at NTT DATA

The Wireless Engineer is a seasoned subject matter expert, responsible for providing technical support to clients.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards professional to expert level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Desired Candidate Profile

Academic Qualification and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• CCIE Wireless
• Certified Wireless Network Expert (CWNE)
• Cisco CURWB Wireless

Required experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies..
• Seasoned experience in diagnosis and troubleshooting
• EKahau or any other survey tool experience
• Working knowledge on the other vendors like Aruba/Fortinet etc.
• Working knowledge on the Network and Security devices (Preferred)

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About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.