Waiter / Waitress Rooms

Accor Hotels; Riyadh; On-site; SAR 20,000 - 40,000; Full time

Job summary

Join a prestigious hotel renowned for its luxurious ambiance and exceptional service. As a member of the team, you'll play a vital role in delivering memorable experiences to guests, ensuring their satisfaction and comfort. This position offers a unique opportunity to grow within a supportive environment, where your contributions are valued and recognized. With a commitment to excellence and a focus on hospitality, you'll be part of a team that creates lasting impressions and fosters a culture of warmth and care. Embrace the chance to develop your career in a vibrant and dynamic setting, making a difference every day.

Qualifications

• Minimum 1-year experience in food and beverage service.
• Strong communication and customer contact skills.

Responsibilities

• Serve and clear food and beverage items professionally.
• Ensure guest satisfaction and handle any arising issues.

Skills

Food and Beverage Service

Communication Skills

Customer Service

Problem Resolution

Interpersonal Skills

Job description

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel, in other hospitality environments, in your country, or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, colleagues, and for the planet.

Job Description

1. Read daily events to acknowledge any VIP’s arrivals.
2. Must know all menu items, their garnishes, contents, and preparation methods, and be able to relay that information to guests politely and concisely if asked.
3. Serve and clear food and beverage items in an unobtrusive and professional manner.
4. Ascertain guests’ satisfaction and handle any problems that may arise, informing a manager of the problem and how it was resolved.
5. Follow cash and credit card procedures according to the guidelines of the accounting department.
6. Ensure that the work station is stocked with appropriate condiments at all times.
7. Report any guest comments regarding food and beverage to the manager.
8. Learn and adhere to safety, sanitation, and hygiene policies.
9. Maintain complete knowledge of all F&B services, outlets, and hotel services/features.
10. Ensure that all service and storage areas are kept safe and clean.

Qualifications

• Minimum 1-year food and beverage serving experience.
• Good communication and customer contact skills; good problem resolution skills.
• Basic F&B product knowledge.
• Team player with strong interpersonal skills and attention to detail.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.