Waiter/Waitress - (Pre-Opening)

Ihgarmyhotels; Saudi Arabia; On-site; SAR 24,000 - 36,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Waiter/Waitress to join their pre-opening team at a stunning resort. This dynamic role involves providing exceptional service to guests, ensuring their dining experience is memorable and enjoyable. You will be responsible for managing orders, maintaining table settings, and assisting with food and beverage preparation. The ideal candidate will have a background in luxury hotels and a passion for customer service. Join a team that values inclusivity and personal growth, and enjoy a range of benefits designed to enhance your work-life balance.

Benefits

Full Uniform

Room Discounts

Training Opportunities

Qualifications

• Experience in customer service and hospitality roles.
• Ability to handle payments and manage inventory.

Responsibilities

• Welcoming guests and ensuring a memorable dining experience.
• Managing orders and maintaining cleanliness of tables.
• Addressing guest complaints professionally.

Skills

Customer Service

Attention to Detail

Problem Resolution

Teamwork

Flexibility

Education

Bachelor’s Degree in Hotel Administration

Higher Education Qualification

Job description

# Waiter/Waitress - (Pre-Opening)
Hotel Brand: InterContinental
Location: Saudi Arabia, Hanak
Hotel: The Red Sea Resort (RUHSI), Red Sea, Shura Island, 48511
Job number: 144899

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InterContinental Hotels & Resorts has delighted luxury travelers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.

The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in nature experience.

Each of the resort’s 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travelers and groups.

With the worldliness that travel brings, every stay will take your imagination to places you’d never expect!

Day-To-Day

Guest Service: Welcoming guests, taking their orders, and ensuring they have a memorable dining experience.

Order Management: Accurately relaying orders to the kitchen and bar, and delivering food and beverages promptly.

Table Setup and Maintenance: Arranging table settings, maintaining cleanliness, and ensuring tables are ready for the next guests.

Food and Beverage Preparation: Assisting in the preparation of beverages like coffee and cocktails, and sometimes helping with basic food prep.

Inventory Control: Managing and restocking food and beverage supplies as needed.

Payment Handling: Processing guest payments accurately and ensuring all transactions are handled properly.

Health and Safety Compliance: Following all health and safety regulations to ensure a safe dining environment.

Problem Resolution: Addressing any guest complaints or issues in a professional and courteous manner.

This role requires excellent customer service skills, attention to detail, and the ability to work well under pressure. It's a dynamic position that involves interacting with guests, coordinating with kitchen staff, and maintaining high standards of service and cleanliness.

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration

Two to Three years’ prior tenure in a similar role

International luxury hotel chain background

GCC exposure

English Fluency is required

Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
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