WAITER / WAITRESS

RIXOS; Saudi Arabia; On-site; SAR 24,000 - 36,000; Full time

Job summary

A leading company in the hospitality industry is seeking a dedicated Waiter/Waitress to provide exceptional service in a dynamic environment. The ideal candidate will have a diploma in hospitality and a passion for customer service. Responsibilities include maintaining high service standards, assisting guests, and ensuring a clean work area. Fresh graduates are welcome to apply.

Qualifications

• Fresh graduates or candidates with 1 year of experience in a 4-5 star hotel are eligible.

Responsibilities

• Provide courteous, professional, efficient service following Rixos Standards.
• Maintain cleanliness and organization of the work area.
• Handle guest inquiries courteously and efficiently.

Skills

Customer Service

Flexibility

Communication

Education

Diploma or degree in vocational hospitality

Job description

Job Responsibilities

1. Provide courteous, professional, efficient, and flexible service following Rixos Standards of Performance.
2. Be flexible and adapt to rotate within different sub-departments of the Food & Beverage Division or other hotel departments as assigned.
3. Carry out any other reasonable duties and responsibilities as assigned.
4. Undertake secondary duties as assigned by the Assistant Manager and supervisor.
5. Perform opening and closing procedures established for the workplace.
6. Have thorough knowledge of all menu items and be able to recommend Food & Beverage combinations and upsell alternatives.
7. Deliver high standards of quality and efficient, friendly service according to Standard Operational Procedures.
8. Maintain cleanliness and organization of the work area at all times.
9. Handle guest inquiries courteously and efficiently.
10. Establish rapport with guests and maintain good customer relationships.
11. Monitor operating supplies, reduce spoilage and wastage.
12. Report guest complaints or problems to supervisors and follow up with guests.
13. Assist in inventory of operating equipment periodically.
14. Report for duty punctually, wearing the correct uniform and name tag, maintaining personal hygiene and appearance standards.
15. Provide friendly, courteous, and professional service at all times.
16. Maintain good working relationships with colleagues and other departments.
17. Read and adhere to the hotel’s Employee Handbook, rules, regulations, and policies related to Fire, Hygiene, Health, and Safety.
18. Comply with local legislation as required.
19. Respond to departmental changes as needed by the hotel.
20. Extend job duties as required, including redeployment to other departments to meet business and guest service needs.
21. Attend training sessions and meetings as required.

Qualifications

Diploma or degree in vocational hospitality; fresh graduates or candidates with 1 year of experience in a 4-5 star hotel are eligible.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• WAITER / WAITRESS

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