Job Summary
The Waiter/Server - Food & Beverage will provide outstanding service to guests in a fast-paced dining environment, ensuring a positive and memorable dining experience. This role involves taking guest orders, delivering food and beverages promptly, handling guest inquiries, and ensuring that all service areas are clean and well-maintained. The Waiter/Server will work closely with the kitchen staff to ensure timely and accurate delivery of orders while maintaining a friendly and professional demeanor.
Collective Job Duties
Comply with the Six Flags Qiddiya's code of conduct and ethics
Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors
Promote Six Flags Qiddiya and spread its culture
Commit to Six Flags Qiddiya's rules and regulations
Perform tasks as directed in the pursuit of the achievement of organizational goals
Share with team know-how and encourage their development
JOB-SPECIFIC
Greet guests warmly upon arrival, escort them to their tables, and ensure they feel welcome and comfortable.
Take accurate food and beverage orders from guests, using a point-of-sale (POS) system to record orders
precisely.
Serve food and beverages promptly, ensuring that orders are delivered hot or cold as appropriate and in a timely
manner.
Assist guests with menu selections, providing information about menu items, ingredients, and potential allergens,
as well as offering recommendations.
Check on guests regularly to ensure that their dining experience meets their expectations, addressing any issues
or requests promptly.
Clear and reset tables between guests, maintaining a clean and organized dining area.
Handle guest payments accurately, processing cash, credit, or mobile payments through the POS system.
Support the kitchen staff by coordinating order timing and communicating special requests or dietary needs.
Ensure compliance with health and safety standards, following proper food handling, hygiene, and sanitation
procedures.
Assist in restocking service areas, ensuring that supplies such as utensils, napkins, and condiments are always
available.
Participate in opening and closing duties, including setting up and breaking down service areas and preparing for
the next shift.
Engage with guests to create a positive dining experience, ensuring they leave with a favorable impression of the
restaurant and park.
Requirements
Education
- A minimum of a high school diploma or equivalent is required
Experience
- 0-1 years of experience in a hospitality or restaurant setting is preferred
Skills
- Strong customer service skills with a positive attitude and willingness to assist guests
- Ability to work in a fast-paced environment, handling multiple tasks efficiently
- Strong attention to detail and cleanliness to maintain a tidy and safe dining area
- Capable of standing, walking, and carrying items for extended periods
- Strong teamwork and problem-solving skills, with the ability to work well under pressure
- Quickly addresses guest concerns and operational issues, ensuring minimal disruption during service
- Languages: Proficiency in Arabic & English
Core Competencies
- Self-Actualization & Fulfilment: Proficiency Level - ADVANCED
- Team Synergy & Development: Proficiency Level - ADVANCED