Waiter/ess

Hilton Worldwide, Inc.; Medina; On-site; SAR 48,000 - 120,000; Full time

Job summary

Join Hilton Worldwide as a Waiter/ess (Server) in Medina. This role involves serving guests efficiently and adhering to high customer service standards in a dynamic environment. Ideal candidates will have experience in the Food and Beverage industry and a commitment to maintaining food hygiene and service excellence.

Qualifications

• Flexible in work situations.
• Experience in Food and Beverage industry preferred.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Maintain knowledge of menu offerings.
• Ensure food and beverage orders meet quality standards.

Skills

Customer service

Flexibility

Teamwork

Job description

Madinah Station, Madinah Railway station is located at Al Hadra District.

Position: Waiter/ess (Server)

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. The role requires extensive knowledge of menu offerings.

Key Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve alcoholic/non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents.
• Maintain knowledge of menu and all products.
• Ensure mis-en-place is well stocked at all floor stations.
• Follow correct reporting procedures for issues.
• Ensure food and beverage orders meet quality standards and are delivered promptly.
• Adhere to Hilton Grooming standards, including uniform, cleanliness, and personal hygiene.
• Comply with hotel security, fire regulations, and health and safety legislation.

Candidate Profile:

We seek individuals who:

• Are committed to high customer service standards.
• Demonstrate flexibility in work situations.
• Can work independently or as part of a team.

Preferred experience includes:

• Experience in Food and Beverage industry.
• Cash handling experience.
• Knowledge of Food Hygiene Regulations.

Working at Hilton:

Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to extended-stay suites. We are dedicated to exceptional guest experiences and creating a warm, welcoming environment for our Team Members. Join us to be part of a team that fills the earth with hospitality's light and warmth.