Waiter/ess

Hilton; Medina; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel brand seeks a dedicated Waiter/ess to join their team. The role involves serving guests in a friendly manner, ensuring timely delivery of food and beverage orders, and maintaining high grooming standards. Ideal candidates will have excellent communication skills and a positive attitude, contributing to exceptional guest experiences in a vibrant hospitality environment.

Qualifications

• Experience in Food and Beverage department or industry would be advantageous.
• Previous experience of cash handling preferred.
• Knowledge of Food Hygiene Regulations desired.

Responsibilities

• Manage guest queries in a friendly, timely manner.
• Serve alcoholic/non-alcoholic beverages following regulations.
• Ensure knowledge of the menu and all products.

Skills

Positive attitude

Good communication skills

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Job description

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation
  
  
  

What are we looking for?

A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Madinah Gate

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Bars and Restaurants