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An established industry player is seeking a dedicated Waiter to join their team. This role is crucial for delivering exceptional customer service in a vibrant dining environment. As a Waiter, you'll be responsible for greeting guests, taking orders, and ensuring their dining experience is enjoyable. You’ll collaborate closely with kitchen staff and fellow team members to provide timely service while adhering to health and safety regulations. If you have a positive attitude, excellent communication skills, and a passion for hospitality, this opportunity is perfect for you. Join a dynamic team where your contributions make a difference!
Job Summary :
The Waiter is responsible for providing excellent customer service in a restaurant or dining environment. This includes taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.
Key Responsibilities :
Greet and seat guests in a friendly manner.
Present menus and provide detailed information about food and beverage options.
Take customer orders accurately and efficiently.
Serve food and beverages to guests in a timely manner.
Check on guests to ensure satisfaction with their meals and service.
Handle customer complaints or concerns with professionalism.
Process payments and manage cash registers.
Maintain cleanliness and organization of dining areas and service stations.
Collaborate with kitchen staff and other team members to ensure smooth service.
Follow health and safety regulations and restaurant policies.
Requirements
a high school degree or GED is required as the very minimum. Other than that, specific training in the hospitality field such as a certificate in food safety or customer service is a plus. In terms of experience, some employers may prefer previous experience working in a restaurant or customer service industry. However, many restaurants and hotels also offer on-the-job training programs for new hires. Additionally, possessing good communication skills, a positive attitude, and a willingness to work flexible hours is crucial to succeed in this field.