Waiter

Al Khozama Investment; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Riyadh is looking for experienced waitstaff to join their team. The role emphasizes excellent guest service, food and beverage knowledge, and effective communication. Candidates should have 2-3 years of experience in similar roles and a keen ability to follow instructions. Join us for an exciting opportunity in the vibrant hospitality industry.

Qualifications

• 2-3 years in a similar role.
• Health & Safety Certification Level 1 preferred.
• Proficient in English, Arabic speaking is a plus.

Responsibilities

• Serve food and beverages to guests, ensuring satisfaction.
• Follow health regulations and maintain cleanliness.
• Communicate effectively in team environment.

Skills

Guest service

Food and beverage knowledge

POS software knowledge

English speaking

Software system proficiency

Tools

POS software

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Purpose of Duty:

Responsible for taking orders and serving food and beverages to guests. Plays a key role in guest satisfaction by checking on customers to ensure they enjoy their meals and taking action to resolve any issues.

Job Duties and Responsibilities

Operation:

• Knowledge of menu and presentation standards
• Provide excellent customer service
• Strive for high customer satisfaction
• Greet customers and present menus
• Make suggestions based on customer preferences
• Take and serve food/drinks orders following service sequence
• Upsell when appropriate
• Arrange table settings
• Maintain cleanliness of tables
• Check product quality
• Deliver checks and process payments
• Coordinate with serving and kitchen staff
• Follow health regulations and service guidelines
• Adhere to company rules and respond to managerial requests

Administration:

• Follow SOPs, manuals, and recipes
• Ensure food handling and sanitation standards
• Maintain proper food temperatures
• Ensure equipment in FOH is maintained and operational
• Maintain grooming and hygiene standards
• Be aware of health and safety responsibilities and report hazards
• Attend training and team meetings

Communication:

• Ensure effective communication in FOH/BOH
• Attend daily briefings
• Communicate proactively using communication tools
• Display professional behavior and contribute to positive work environment
• Assist in operational improvements through effective communication and coaching

Finance:

• Maintain operational standards

Guests Relations:

• Recognize and build rapport with regular guests
• Establish recognition with new guests

HR & Training:

• Communicate sensitive issues appropriately
• Mentor new joiners
• Train and coach team members
• Participate in seminars, training, and product demos

Job Role Specifications

Qualifications

Essential: Excellent guest service skills, food and beverage knowledge, ability to follow instructions, POS software knowledge

Desirable: Health & Safety Certification Level 1

Experience

Essential: 2-3 years in a similar role

Desirable: Experience in similar operations

Skills

Essential: English speaking, software system proficiency

Desirable: Arabic speaking

Industry and Department

• Hotels
• Hospitality

• F&B
• Front Desk

Note: This job posting is active. No indications of expiration are present.