VIP Guest Relations Concierge

Hilton Worldwide, Inc.; Municipality of Al Shamal; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Guest Relations Team Member for their Riyadh location. This role involves engaging with VIP guests, managing their check-in process, and coordinating with hotel departments to ensure a superior experience. Candidates should have excellent communication skills, an attention to detail, and a passion for guest service. This position offers an opportunity to work in an esteemed hospitality environment.

Qualifications

• Calm, efficient, and organized with great attention to detail.
• Computer literate and able to navigate through Company systems.
• Guest relations experience in the hotel, leisure, and/or entertainment sectors.

Responsibilities

• Check and coordinate room allocations for VIP guests.
• Welcome VIP Guests and escort them to their rooms.
• Manage the Guest Relations Desk in the hotel lobby.

Skills

Attention to detail

Excellent communication skills

Exceptional guest service

Multi-tasking

Conflict resolution

Cash handling

Job description

A leading global hospitality company is seeking a Guest Relations Team Member for their Riyadh location. This role involves engaging with VIP guests, managing their check-in process, and coordinating with hotel departments to ensure a superior experience. Candidates should have excellent communication skills, an attention to detail, and a passion for guest service. This position offers an opportunity to work in an esteemed hospitality environment.