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VDA GDN Resource NVD-PVD Support

DXC Technology Inc.

Riyadh

On-site

SAR 80,000 - 120,000

Full time

8 days ago

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Job summary

A leading technology company in Riyadh is looking for an IT technician to manage endpoint deployments and incident management. Ideal candidates will have extensive experience with Microsoft Endpoint Manager and a set of relevant certifications. This role emphasizes strong troubleshooting skills, flexibility, and effective communication as the company fosters a collaborative work environment.

Qualifications

  • Minimum 4 years in IT with 2-3 years in Microsoft Endpoint Manager and/or Intune.
  • Experience with ticketing tools like SNOW/Remedy/DXCSM.
  • Basic knowledge of Cloud, MS Azure, O365 Licensing.

Responsibilities

  • Troubleshoot and resolve issues using SWD tools.
  • Manage incidents and applications deployment.
  • Work independently on device health management.

Skills

Troubleshooting
Networking
Communication
Problem-solving
Adaptability

Education

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Citrix Certified Associate – Virtualization (CCA-V)
VMware Certified Professional – Desktop & Mobility (VCP-DTM)

Job description

Job Description:

Responsibilities

  • Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions CB / Altiris
  • Experience with DXCCAE.ServiceNow, SM9
  • Basic Windows OS and Networking knowledge
  • Basic knowledge of incident management; should be able to resolve issues
  • Application deployment and monitoring
  • Patch management
  • Incident management on SWD tools
  • Flexible to work on a 24x7 basis
  • Basic knowledge of AD and different AD groups
  • Basic infrastructure knowledge of the SWD tool
  • Client installation and monitoring
  • Ability to work independently on reports, device health management
  • Basic incident management and service request handling; able to resolve issues independently
  • Good technical, communication, and presentation skills
  • Quick learner with adaptability
  • Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
  • Basic debugging skills
  • Effective communication skills

Desired Skills and Qualifications

  • Minimum 4 years in IT with 2-3 years in Microsoft Endpoint Manager and/or Intune
  • Knowledge of Microsoft Intune
  • Experience with ticketing tools like SNOW/Remedy/DXCSM
  • Basic knowledge of Cloud, MS Azure, O365 Licensing

Nice to have skills:

  • Experience with Microsoft Defender, Azure, Intune, and MDM
  • Experience in iOS, Android, and Windows application signing, provisioning
  • Good communication skills for global meetings/forums/customers
  • Understanding of network infrastructure
  • Knowledge of Cloud Technologies
  • Strong problem-solving/analytical skills
  • Ability to work independently and as part of a team; multi-tasking, prioritizing, and meeting deadlines

Certifications:

  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft Certified: Azure Administrator Associate
  • Citrix Certified Associate – Virtualization (CCA-V)
  • VMware Certified Professional – Desktop & Mobility (VCP-DTM)

At DXC Technology, we prioritize collaboration, flexibility, and inclusion to foster a thriving environment.

Recruitment fraud alert: DXC does not make employment offers via social media or ask for payments or equipment purchases during recruitment. More info on scams here.

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